Operation Supervisor

This job is for an Operation Supervisor at Fun X World. You might like this job because you get to lead a team, oversee projects, ensure continuous improvement, and compliance.

RM 2500 - RM 2700

Full-Time

Job Description

This job is for an Operation Supervisor at Fun X World. You might like this job because you get to lead a team, oversee projects, and ensure continuous improvement and compliance.

• Leading and motivating a team: Setting goals, providing guidance, and fostering collaboration.
• Strategic planning: Aligning departmental objectives with organizational goals.
• Performance management: Evaluating individuals and teams, providing feedback, and implementing improvement plans.
• Project management: Overseeing projects, ensuring timely completion, and allocating resources effectively.
• Communication: Communicating goals, expectations, and facilitating team and interdepartmental communication.
• Decision-making: Making strategic choices, resolving conflicts, and allocating resources.
• Policy and compliance: Implementing company policies, adhering to regulations, and ensuring department compliance.
• Continuous improvement: Identifying process improvement opportunities and implementing initiatives to enhance efficiency and productivity.
• Employee development: Identifying training needs and supporting team members' professional growth.
• Reporting: Regularly preparing and presenting performance reports to senior management.
• Scheduling: Ensure schedules are at its optimal and have enough manpower during each shift.

Job Requirements

• 2+ years of experience leading and collaborating with teams in a fast-paced environment.
• Fluent in English with excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite (Excel, Word) and design tools like Canva.
• Possess valuable experience in the dynamic F&B industry, demonstrating adaptability and resilience in a demanding environment.
• Demonstrated ability to build strong relationships with customers and deliver good service.
• Skilled in conflict resolution and effectively addressing customer concerns positively and proactively.

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