Supervisor, Retail Sales (Vivacity, Kuching)
As a Supervisor, Retail Sales, you will ignite sales growth by motivating your team to exceed targets and deliver exceptional customer service. Master product knowledge, keep inventory and merchandising on point, and ensure the store shines with cleanliness!
Who Are We?
CompAsia is a digital and technology company that provides end-to-end solutions for certified pre-owned devices focusing on the mobile phone life-cycle value chain. Our focus is on delivering a mobile phone lifecycle experience not limited to Trading, Financing and Insurance.
What Role Will You Play in Shaping CompAsia's Future?
- Driving and Monitoring sales targets for the team, motivating staff to meet and exceed these goals.
- Customer Service: Ensuring high levels of customer satisfaction through excellent service and handling customer complaints or issues effectively.
- Product Knowledge: Maintaining thorough knowledge of all products and ensuring staff are well-informed to assist customers accurately.
- Inventory Management: Monitoring and managing inventory levels to ensure the availability of products.
- Merchandising: Overseeing the display and arrangement of products to maximize sales and enhance the shopping experience.
- Maintenance: Ensuring the store is clean, organized, and well-maintained.
- Compliance: Ensuring the store complies with all relevant laws, regulations, and company policies.
What Qualifications and Experience Will You Bring to Excel in This Role?
- Diploma/ Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.
- At least 4 years of working experience in retail.
- Candidates with experience in mobile device sales will be an added advantage.
- Excellent communication, customer service and interpersonal skills.
- Fast learner, able to multi-task, time management, self-motivated and able to work independently with minimal supervision.
- Good working attitude and willing to learn.
- Able to work on shifts, weekend and public holidays.
- Shortlisted candidate is required to work in Vivacity, Kuching
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