Customer Service Advisor/Customer Service Associate

As a Customer Service Representative at RENN Asia Wellness, your primary responsibility is to serve as the initial contact for our customers. This entails delivering top-notch customer service to create a favorable interaction for all guests. Duties include managing requests, arranging appointments, organizing customer files, and supporting administrative duties. [Apply now at

; JOB REQUIREMENTS:

Hard Skills:

• Customer Service Experience: Proven experience in a customer service role, preferably in wellness or health-related settings, or Hospitality settings
• Communication Skills: Excellent verbal and written communication abilities.
• Computer Proficiency: Skilled in using MS Office/excel, booking systems, and CRM software.
• Organizational Skills: Strong ability to multitask and manage time effectively.
• Payment Processing: Basic knowledge of handling transactions and payments.

Soft Skills:

• Empathy: Demonstrate genuine care and understanding for clients' needs.
• Professionalism: Maintain confidentiality and uphold high ethical standards.
• Passion for Wellness: Genuine interest in health, wellness, and holistic practices.
• Team Collaboration: Ability to work harmoniously with team members.
• Positive Attitude: Solutions-oriented mindset and welcoming demeanor.