Senior Officer, FOCA

Job description:

Job Title

Senior Officer, FOCA

Reports To

Senior Executive, BUP FOCA

Role Purpose

Overall monitoring and supervision of FOCA Build-Up. To ensure all Customers Airlines cargo are properly handled in accordance to Customer Airlines requirements. Communicate with Vendor on any short of Vendor for Build-Up. Perform quality check on Build-Up ULD by vendor which include height, weight, manifesting etc. Adhere to all IMS requirement and any other relevant policies and procedure set by the company.

Key Responsibility

• Station Manager/Rep/Head shall provide leadership, management, and control of Firefly station operations with regulation compliant, efficient, and cost effective. Station Manager/Rep/Head shall also be responsible to ensure that every aspect of regulatory requirements and operation requirement are met and complied.

Accountability

• Overall monitoring and supervision of FOCA Build-Up
• Acknowledge Load Plan received from Customer Airlines and prepare flight assignment for planners
• Ensure availability of ULD prior to Build-Up
• Communicate with Customer Airlines rep for non ULD and special arrangement
• Communicate with Vendor on any short of Vendor for Build-Up
• Perform quality check on Build-Up ULD by vendor which include height, weight, manifesting etc
• Attend to Customer Airlines inquiry and provide report on mishandling/discrepancy
• Verify flight service file
• Enforce established procedure and other requirements and ensure compliance
• Liaise with OPCC on all operational matter and performance
• Perform administration function â staff annual leave, overtime and training
• Prepare daily performance report
• Review new requirement from Airlines and disseminate to staff
• Close communication with Customer Airlines
• Assist during Customer Airlines audit
• To perform others task assigned by a superior
• Assists Head of Unit in implementing and maintaining IMS and all related operational requirements

Qualification & Experience

• SPM or higher tertiary qualification with 5 years experience in Cargo Operations Field

Areas of Experience

• Knowledge in Cargo Handling and IATA Regulations
• Knowledge in LMS System / CWIS System
• Be able to establish effective working relationship with many different people from various levels in the organization.
• Knowledge in Build-Up activities and planning
• Self-motivated and able to take initiative and use sound judgment in day to day work and decision-making
• Be able to establish effective working relationship with many different people from various levels in the organization
• Professional, courteous, reliable and good negotiation skills
• Strong written, spoken communication as well as presentation skills
• Able to perform tasks with minimum supervision, keeps minimal improving self-skills and ability
• 1Ability to write detailed report

Personality Traits

• Pleasant with good interpersonal and communication skills.
• Fluent and proficient in Bahasa Malaysia and English.

Cargo Handling, Planning