Are you driven, results-oriented and a team player? With 17,000+ retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful businesses. At StoreHub, we're building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators. It is in such a team that you learn the most, perform your best work, improve the fastest, and have the most fun. If this is a journey you’d like to embark on, keep reading! About This Role Based in Penang | Base + High Commissions Are you a skilled communicator passionate about driving business growth? We are looking for a Business Consultant to be based in Penang who excels at identifying high-value customers and nurturing profitable relationships. Based in a fast-paced and collaborative environment, your role will focus on expanding our customer base through effective pitching, upselling, and cross-selling. What makes working at StoreHub awesome (and refreshing!):
- Our people - for real! StoreHubbers are some of the smartest and most interesting people you can work with. Expect to do a lot of peer-learning.
- Culture of Candour. We embrace directness, hate bureaucracy, and move fast. If you're tired of 'corporate nonsense' you'll feel right at home.
- Cutting edge tools. If something can be automated, we'll make it happen. You will be introduced to many different tools we use that support everyday tasks, so that we can focus our minds on the kind of work that matters.
- Impact not just effort. We recognize that results are not tied to the number of hours worked. There's no reward for long hours with poor results and no penalty for leaving on time if your work is excellent. To be great, most of us have to put in considerable effort, but we don't measure contribution by hard work or long hours.
- Communicate for Clarity
- Humble and Hungry
- Authentic but not an *sshole
- Nimble and Quick
- Growth Mindset
- Efficiency and Excellence
- Apple Macbooks for everyone
- Medical and Dental Outpatient Visits + Medical Insurance
- Cutting edge tools. If something can be automated, we'll make it happen
- Opportunities for career growth and continuous learning
- Identifying high-value customers: You'll be on the lookout for customers who can bring the most value to our organization.
- Pitching like a pro: You'll use your amazing communication skills to pitch our exciting value proposition and close deals like a champ.
- Building lasting relationships: You'll be the person our customers turn to when they need help or have questions. By building strong relationships, you'll generate more revenue and drive customer loyalty.
- Upselling and cross-selling: You'll be our customers' go-to person for all their needs. By identifying opportunities to upsell or cross-sell, you'll generate even more revenue for our organization.
- Delivering exceptional service: You'll be coordinating with various departments to make sure our customers have a smooth and satisfying experience. By developing client-focused solutions, you'll improve customer satisfaction and drive repeat business.
- Fluent in verbal and written Malay and/or English
- You are responsive to feedback and adaptable, constantly seeking new and effective approaches.
- Your problem-solving skills are exceptional, with a keen ability to uncover and address customer needs.
- Quick to understand technical concepts and proficient in communicating the advantages of our solutions.
- Resilient in facing rejections and challenges, with a strong drive to achieve goals and deliver results.
- Experience in acquiring SME businesses and a track record of success in sales roles is highly desirable.
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