Senior Executive (Contract Management)

Job Purpose:

Execute, facilitate and monitor post-award contract management activities for UTP by ensuring effective contract utilisation, vendor and contract performance monitoring, dispute and change management, documentation integrity, and compliance with ITPSB and PETRONAS policies, procedures, governance frameworks and Limits of Authority (LOA). The role supports disciplined, transparent and value-oriented procurement practices by working closely with contract owners, internal stakeholders and vendors to safeguard value realisation, minimise contractual and compliance risks, and strengthen operational excellence.

Key Accountabilities:

Contract Management – Post Award

Plan, execute and monitor post-award contract management activities for purchases by tracking contract utilisation, deliverables, service levels, milestones and compliance with contractual terms. Analyse contract performance and value realisation, highlight deviations or risks, coordinate with contract owners on timely actions, and support extensions, variations, claims, close-out and other contract administration requirements in line with approved governance and business needs.

Contract Mediator & Dispute Resolution – Post Award

Facilitate contract negotiations, disputes, change requests, claims, performance issues and governance related matters by coordinating discussions among stakeholders, vendors and contract owners; assessing contractual, commercial and governance implications; maintaining complete records; and providing clear recommendations or escalation papers to support timely, fair and compliant management decisions.

Compliance and Governance

Ensure contract management activities comply with UTP procurement guidelines, PETRONAS requirements, approved procedures, Limits of Authority (LOA), statutory obligations and ethical standards. Maintain proper audit trails, contract records and supporting documentation; identify compliance gaps or control weaknesses; advise stakeholders on governance requirements; and support audit, assurance and management reporting requirements to safeguard institutional integrity.

Vendor and Contract Performance Management

Monitor and strengthen vendor and contract performance management practices by establishing relevant performance indicators, tracking KPI and service level achievement, conducting periodic performance reviews, analysing utilisation and performance trends, following up on corrective action plans, and recommending renewal, improvement, mitigation or optimisation actions to ensure vendors consistently deliver quality, cost effectiveness, compliance, reliability and business value.

Qualification & Experience:

• Recognised Bachelor's Degree in Business, Finance, Supply Chain Management, Procurement, Contract Management, Law, Engineering or other related discipline.
• Minimum 5 years of relevant experience in procurement, contract management, vendor management, commercial administration or related functions.
• Experience in post-award contract management, including contract utilisation tracking, vendor performance monitoring, contract administration, variations, extensions, claims, disputes or close-out activities would be an added advantage.
• Exposure to sourcing processes such as RFQ/RFP, tender documentation, commercial evaluation, clarification or award recommendation would be an added advantage.
• Good knowledge of procurement governance, contract administration, compliance, Limits of Authority and audit documentation requirements.
• Good communication, analytical, interpersonal and stakeholder management skills, with strong attention to detail, integrity and governance mindset.