Company: Rosa Malacca Hotel
Awards: Michelin Guide Rated, World Luxury Awards, BCI Awards, Star Property Awards, UK Property Awards
Salary & Compensation:
- Base Salary: MYR 5,000
- Bonuses: Up to 3 months, performance-based
- Additional Benefits: Officer cheque of MYR 500
Key Skills:
- Systematic, People-Centric, Low Anger Management: Maintain structured work processes, focus on people, and manage stress effectively.
- Leadership: Manage teams under 50, fostering collaboration.
- Communication: Engage in respectful, two-way dialogue, maintaining a people-centric and non-violent approach.
- Problem-Solving: Quickly address and resolve challenges.
- Time & Financial Management: Stay organized, cost-conscious, and efficient.
- Systematic & Efficient: Maintain structured, well-organized work processes, avoiding procrastination.
- Digital Literacy: Use digital tools and AI effectively.
- Marketing: Understand online marketing across platforms like Google My Business, TripAdvisor, Facebook, Instagram, WhatsApp, TikTok and SEO/SEM.
- Teamwork & Flexibility: Collaborate well with others and adapt to different tasks.
- Empathy: Connect meaningfully with guests and staff.
Qualifications:
- Education: Bachelor’s degree preferred, but dropouts are encouraged to apply; practical experience welcomed.
- Age: Candidates should be below 35 years old.
- Personality: Vibrant, adaptable, people-focused.
- Experience: Revenue or sales background is a plus. Local Malaccans encouraged.
Company Information:
- Ownership: Husband and wife team, aged 39 years old.
- Mr. Kumar: MBA in Hospitality from Les Roches, Switzerland.
- Ms. Ana: General knowledge in AI, process management, accounting, branding, marketing, sales, F&B, and kitchen operations. She is people-focused and process-oriented.
- Company Culture & Core Principles: Connect before correcting, focus on the issue (not blame), no shame or blame culture, empathy in understanding others, collective problem-solving, accountability, and open communication.
- Flat Hierarchy: Strong collaborative environment.
- Owner Collaboration: Work closely with Ms. Ana, who values cost management, revenue, processes, and people.
Vacancy posted 5 days ago
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