Sales Consultant PF/PFi - Muar & Melaka

• Solicit and promote sales of Islamic Personal Financing (PF-i) or Personal Financing (PF) products to achieve business KPIs.
• Deliver superior customer experience.

Key Responsibilities:

Sales

1. Solicit and promote sales of PF/PF-i products.
2. Achieve individual sales targets and contribute towards the achievement of Group targets.
3. Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads.
4. Set appointments, carry out sales call visits where necessary, prospecting and early engagement with new to bank customers.
5. Cross-sell other retail banking products such as ASB, Credit cards, etc.

Customer Service

Ensure high standards of customer experience in line with the quality and standards set by the Bank.

Compliance

1. Ensure compliance with the policies and procedures set by the Bank.
2. Protect the image and brand of the Bank.

Operations

Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank.

Requirements:

• Bachelor's Degree in any related field(s).
• 1 year of experience in sales and customer service related fields.
• Have the relevant licenses for the portfolio.
• Highly motivated, with a winning attitude, success-driven, self-initiated, and able to work with minimal supervision.
• Comfortable with engaging people, prefers doing sales, and takes personal responsibility for delivering results.
• Strong selling and negotiation skills.
• Strong interpersonal skills and service-oriented.
• Demonstrate initiative, perseverance, and passion in delivering results within a fast-paced and highly demanding environment.
• Ability to relate and connect to the local community.
• Basic understanding of finance and banking products.

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