Assistant Manager, Membership & Point Management

Job Description

• Assist the Head of Department (HOD) for membership and loyalty programme management.
• Assist HOD in developing and implementing loyalty programme process improvements to meet business goals.
• Responsible in planning and executing process improvement projects.
• Optimize or redesign process flows to meet product requirement.
• Handles operation matters especially in investigating shortfalls, issues and complaints.
• Maintain and update all process related documents such as procedure and TandC

[Apply now at ; JOB REQUIREMENTS: Requirements

• Possess at least bachelor’s degree, Post Graduate Diploma, Professional Degree in any related field.
• At least 3 years in product development, products management, and marketing.
• Possess good communication, creative, analytical, self-motivated, and reporting skill.
• Ability to work collaboratively in a fast-paced and dynamic environment, as well as work both independently and in a team setting.
• Have a good communication skill with colleagues, agencies, stores, and operation.
• Ability to have creativity to propose and develop new campaign.