Assistant Manager, Trade Services Centre

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Assistant Manager, Trade Services Centre

Apply locations SBU-SIBU-J KG NYABOR BR time type Full time posted on Posted 30+ Days Ago job requisition id JR0000018238

If you are looking to excel and make a difference, take a closer look at us…

The Assistant Manager, Trade Services Centre's primarily r esponsible for trade finance processing and payments to ensure there are in order, accurate and complies with regulatory requirements, and policies/procedures/products parameters. The successful candidate will report to Head of Trade Service Centre.

Job Responsibilities

Operations

• Process and check trade finance applications and documents to ensure there are in order, accurate and complies with regulatory requirements, policies/procedures/products parameters as per SOP and approve/authorize it prior to data entry into systems.

• Verify, approve/authorize and override transactions in systems (TE2000 System, Intranet System, IV2, TSW) and documents (letters, documents, forms, draft, guarantees, endorsement of BL/AWB) as per assigned limits, including data entry and typing of documents as required from time to time.

• Perform daily/monthly/periodic reconciliation/balancing to ensure all transactions, documents, GLs, physical bills are reconciled and accurate.

• Tracking and monitory for payments of outstanding bills, past due bills (PDBs) and obtain approvals from respective DPs or rectify for any deviations/discrepancies.

• Perform trade checks/audits for financing based on summary listing of invoices at customer’s premises/offsite.

• Tracking and monitory for payments of outstanding bills and past due bills (PDBs) and perform RCSA testing as per the SOP/Policy.

• Communicate with customer’s request/inquiries as part of the operational requirements, including rectification of applications/documents, follow-up of the documents, settlement of bills due.

• Work closely stakeholders such as Trade Sales, Global Markets, ARMs for pricing, FX rates, approvals.

Managerial

• Provide coaching/training to staff or colleagues and support a conducive working environment.

• Back-up/relief for Manager/Team Leader to manage the team members and ensure transactions are completed within the SLA.

Compliance

• Timely escalation and submission of reports such as PDBs, Internal STR.

• Ensure all transactions/documents are in compliance with the relevant International rules, internal and external guidelines and such as UCP600, ISBP, ISP98, URC522, URR725, URDG, Foreign Exchange Policy Notices, Credit Policies, Management Policy of AML.

• Ensure transactions accuracy and services delivery is within Service Level Agreement (SLA).

Organizational

• Provide support to the Team Lead/Centre Head in meeting customer service expectations and ensuring operational control and compliance in accordance with the Bank’s requirement.

Others

• Support and assist TSC housekeeping activities.

• Perform First Aiders functions as part of OSH expectation.

Job Requirements

• Malaysian Citizen.

• Degree/Diploma Holder from recognized Universities/Colleges.

• 3 years & above related working experience in Financial Institution or related field.

• Excellent service mindset and good command in communication skills (English)

• Basic banking knowledge, high level of integrity and accountability.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.

About Us

Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology.

As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement.

HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.

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