Data Analyst

About Centific: At Centific, people are at the center of our culture. We constantly seek out opportunities for people to enhance their skills, and emphasize work‑life balance for all our employees. We believe that competition can bring out the very best in people – from our annual creative film and speech contests to our weekly office game tournaments, we mix work and play to engage our people and help our clients succeed.

Responsibilities

• Email Annotation: Annotate emails for AI filters machine learning.
• Email Examination: Review various email elements, including appearance, headers, links, and attachments. Analyze online resources related to internet domain and IP address reputations to determine email categories.
• Malicious URL Identification: Detect and block malicious URLs and phishing attempts to protect recipients and maintain email security.
• Data Labeling: Label a diverse pool of data, including emails, messages, and statements, for use in training and improving AI and machine learning models.
• Process Adherence: Ensure all operational sections adhere to established processes and procedures to maintain consistency and quality.
• KPI Management: Monitor and ensure that all key performance indicators (KPIs) are met. Propose and implement initiatives or improvement plans as needed to address any shortfalls.
• Project Support: Assist the Project Manager with day‑to‑day service operations and departmental administration as required.

Centific is an equal opportunity employer. We aim to create an inclusive workplace and leverage the power of diversity. We are committed to providing a work environment free of discrimination and harassment. We do not discriminate or allow harassment on the basis of race, color, religion, disability, gender, national origin, sexual orientation, gender identity, gender expression, age, genetic information, military status or any other legally protected status. Workplace discrimination related to being pregnant and pregnancy‑related harassment, including discrimination in the hiring process, is strictly prohibited in Centific Global Solutions.