Retail Assistant | Vivacity Sarawak

OUTLET: Timberland, VIVACITY SARAWAK

About the Role:

• Being on top of our brands’ product knowledge to ensure customers are assisted well with their needs
• Provide excellent customer service, informing customers of our current promotions, best seller items
• Involved with the Visual Merchandising team to guarantee the store is in accordance to our brand guidelines, displays are serving to attract customers to walk in to the store
• Contribute positively to achieving individual and group sales target by increasing the UPT & ATV and returning customers
• Ensure Store Opening, Closing and sales transactions are in line with the SOP of our brands
• Proper care of stocks, inventory, mannequins and any items within the store at all times
• Directly involved in working with the inventory & merchandising team to ensure the floor inventory and stocks are with no losses by conducting stock counts and receiving
• Being the Company representative by complying with Brand standards.

Requirements:

• Candidate must possess at least a SPM/"O" Level/STPM/"A" Level, any field.
• Minimum 1 year of working experience in the related field is required for this position
• Highly motivated with good insight of customer service
• Pleasant personality and professional conduct with the ability to work under pressure
• Good command of English and Bahasa Malaysia
• Willing to work according to the retail hours, on weekends as well as on public holidays.

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