Supplier Quality Engineer (On-site) - Junior
- Full-time
- Department: Quality Assurance
About
Together we make. Come make with us.
Overview
Cricut is seeking an experienced and versatile Supplier Quality Engineer to join our Global Quality Engineering team in Johor Bahru, Malaysia. As a Supplier Quality Engineer, you will use your experience, expertise, and resourcefulness to identify, analyze and solve problems, develop goals and objectives to meet short-term and some long-term quality goals. The SQE will focus on supplier quality management in a contract manufacturing setup, ensure supplier performance is well within company requirements, drive improvements to reduce the number of defects and Cost of Quality, and ensure a world-class customer experience. You should be able to drive projects independently and represent QA concerns in meetings with cross-functional project teams and contract manufacturing/suppliers.
Responsibilities
- Ownership of Quality Control management process at contract manufacturing with a strong focus on continuous improvement of quality systems.
- Conduct Cricut Pre Shipment Buy Off, yield tracking/improvement & Gemba Walk.
- Perform periodic process audits & On-Going Reliability Test Audit at Contract Manufacturing.
- Maintain appropriate quality database and report Contract Manufacturing performance on a weekly basis.
- Work with Contract Manufacturing team to assure “zero defect” performance through root cause evaluation and driving corrective actions using Quality tools such as 8D, FMEA, poke yoke, and control plans.
- Initiate SCAR/8D for any non-conformance including validating the corrective action.
- Support Contract Manufacturer for supplier-related issues when needed.
QUALIFICATION AND EXPERIENCE
- Bachelor’s degree in engineering or related technical field.
- Less than 5 years hands-on experience in Contract Manufacturing Quality & Manufacturing Management.
- Experience in ISO 9001 and system/process audit preferred.
- Experience in Finished Good consumer electronics and consumable products is preferred.
- Additional experience in plastic/metal manufacturing processes is a plus.
- Strong problem-solving and facilitation skills.
- Exceptional written and oral communication skills in English.
- Strong attention to detail and ability to work independently.
- Experience in communicating with cross-functional team members and suppliers.
- Must be able to travel with 50% time on site.
What to Do Next: Please attach your resume including links to your Github and website where applicable. If you want to show your superpowers in other ways – include that information too. You can be sure that Cricut is an employer who values individuality, equality, and diversity, so tell us what you’re all about. If you are a Maker or a DIY enthusiast, whether you think you are a good one or not, we would love to hear about it when you send us your information!
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