Senior Workforce Support Specialist

Avery Dennison

Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company that provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. Our products and solutions include labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and a variety of products and solutions that enhance branded packaging and carry or display information that improves the customer experience. Serving an array of industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2023 were $8.4 billion. Learn more at

The (Sr.) Workforce Support Specialist will directly provide employees and leaders with day to day HR workforce support. S/he will be a member of Asia Pacific Workforce Support Team, with the primary support assignments of handling employee relation issues, providing consultancy on HR policies, procedures to employees and managers in the region. S/he will also provide support across multiple groups/sites as needed. Reporting to the Workforce Support Leader, this individual will be the main point of contact for employees and managers regarding employee relations, and co-own employee engagement and satisfaction for the region.

YOUR RESPONSIBILITIES WILL INCLUDE:

  1. Serve as the main point of contact for employees for employee relations related inquiries, complaints and customer service (e.g. case management, policy or protocol navigation).
  2. Support managers on HR related activities such as promotions, investigations, absenteeism management, corrective actions, PIPs, terms and restructuring activities.
  3. Assist HR workforce support leadership regarding policy reviews.
  4. Work in strong collaboration with other workforce support tiers to ensure inquiries are resolved in a timely, friendly and comprehensive way.
  5. Support leaders on finding and using resources on core processes such as GPS, Performance Management, Development etc.
  6. Master our digital toolset, in particular ad.a/Servicenow. Support and resolve regional employee relations issues using Servicenow. Continually look for ways to use technology to aid HR and EE experience.
  7. Support key projects focused on new process or capability development/enhancement.

Qualifications

  1. Bachelor’s degree in Human Resources, Business, or related field required.
  2. The role will require occasional travel to various manufacturing sites across the region.
  3. Excellent verbal and written communication skills.
  4. Ability to manage multiple priorities/cases at once, knowing when to reach out for support and escalate as needed.
  5. Ability to develop and maintain positive relationships with employees, functional leaders, local labor unions, local government and other stakeholders.
  6. Thorough understanding of human resources and labor relations principles, practices, and procedures.
  7. Ability to successfully use digital case management and workflow management tools.

Additional Information

AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER

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Vacancy posted 1 day ago

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