Customer Service Executive (Logistics)
Full-time
Hiredly X
- To assist Marketing Team in preparing the quotation for new customers and continue building up business relationship with them for future business.
- Checking rates from supplier (Carrier – freight LCL, FCL Conventional, RORO. Air freight / Warehousing / Transport etc.).
- Customer Service is required to prepare quotation within the same day after received confirmation from CEO.
- Follow up with customers after quotation have been send out in order to secure the shipment.
- Closely monitor and follow up shipment status until job complete to avoid any problem arise.
- To check with the related Government Agency for any Import / Export permit requirement for any new item / commodity.
- Preparing MITI cost analysis.
- Renewal of MTIB license.
- Update Carrier Own Container (COC) rate list and distribute to other team members on monthly basis.
- Prepare Costing Sheet and updating quotation in Smart Freight System for each shipment.
- Check Supplier Tax Invoice and Customer Invoice before sending to Accounts Department.
- Follow up payment from Customers and update Accounts Department accordingly.
- Monitor the movement stock at warehouse, coordinate with Import Team on the stock in and out at warehouse and check the Invoice billing from vendor.
- Perform any other jobs as assign by superior / management when required from time to time.
; JOB REQUIREMENTS:
- Possess at least SPM or above.
- Minimum 3 to 5 years of experience in Customer Service/documentation/forwarding.
- Solid knowledge of FCL and LCL shipping documents, customs clearance, and local transportation. Airfreight experience is a plus.
- Efficient multitasking with good communications and time management skills.
- The ability to perform indoor sales is an advantage.
- Recent graduates in relevant fields are encouraged to apply.
Vacancy posted 20 days ago
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