Hotel Manager/General Manager

About Our Client

My client is a prominent real estate developer. They are known for their extensive portfolio, which includes residential, commercial, and hospitality properties. Their commitment to quality and innovation has established them as a leading player in the industry.

Job Description

• Oversee departments including Front Office, Housekeeping, Food & Beverage, Security, and Engineering to ensure the hotel's proper, efficient, and profitable functioning.
• Collaborate with the Executive Committee to develop long-term and short-term strategies, create budgets, and forecast for the hotel.
• Provide recommendations and advice to the management team on process improvements and strategies for the hotel.
• Stay proactive and resourceful in analyzing trends and understanding changing guest needs and expectations regarding accommodations, services, and facilities.
• Implement effective yield management strategies to achieve ARR and occupancy goals, maximizing room inventory.
• Maintain a high level of service and cleanliness within budget in guestrooms and public areas through effective management of the Housekeeping Department.
• Ensure the F&B section meets desired sales and service standards.
• Regularly inspect guest rooms, public areas, lobby, and other facilities to uphold consistently high standards.
• Collaborate with outsourced security for efficient surveillance, proper reporting, and incident follow-up.
• Coordinate with the HR Department for manpower needs, recruitment, promotions, terminations, etc.
• Review departmental programs to foster the development of future department heads.
• Conduct daily visits to all departments to observe routine activities.

The Successful Applicant

• Bachelor Degree in Hospitality, Business or any relevant industry.
• Extensive experience in managing at least 3-star hotels.
• Possess operational and strategic planning skills.
• Speaks well and has a customer-centric mindset.
• Mandarin speaking preferred.

What's on Offer

• Attractive remuneration package.
• Being a face of a prominent hospitality brand.
• Supportive management leaders.

#J-18808-Ljbffr