Credit Controller

We are a reputable provider of personal loans in Malaysia. We offer superior lending experiences and the most accommodating payback plan in the sector.

Our leading-edge technology delivers quick and flexible funding to small and medium-sized businesses where it is most needed, enabling them to thrive while supporting the ever-growing community of SMEs.

Job Highlights:

• Attractive employee benefits
• Healthy learning and career development environment
• Annual Bonus and Incentives

Key Responsibilities:

• Check consumer/businesses credit reports, approve or deny applications and communicate decisions to the appropriate personnel in a timely manner.
• Negotiate payment plans with consumers/businesses and set loan terms and conditions accordingly.
• Maintain loan records, conduct regular analysis of the credit-control system and implement changes as needed to reduce bad debts.
• Report any payment issues to management or the appropriate team.
• Reply promptly to client questions and concerns received by voicemail or via written communication.
• Follow up on overdue invoices and payments and implement company collections procedures as necessary.
• Look for ways to improve debt collection processes.
• Initiate legal action against debtors who evade or refuse repayment according to the terms and conditions.

Job Requirements:

• At least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree in Finance / Accountancy Banking, Business, Marketing or equivalent.
• At least 1 year of experience in the lift industry for maintenance sales, repair sales, credit collection and credit control.
• Able to work independently with minimal supervision and work to meet deadlines.
• Able to communicate effectively with clients & 3rd party contractors.

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