Executive, HR & Payroll

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About TMF Group

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

Discover the Role

TMF Group is looking for a Executive for HR & Payroll l in our Kuala Lumpur office.

Key Responsibilities

Payroll Delivery & Portfolio Management 

• Manage assigned payroll portfolio comprising a minimum of 500 payslips or 12-15 clients, subject to client complexity and service scope 
• Perform end-to-end payroll processing including data preparation, calculation, validation, and finalisation 
• Ensure accurate computation of salaries allowances, overtime, claims, unpaid leave, deductions, and statutory contributions (EPF, SOCSO, EIS, PCB, HRDF where applicable)
• Perform payroll validations, reconciliations, and reasonableness check prior to submission 
• Identify payroll discrepancies and operational issues, and resolve routine matters or escalate where required 

Timeliness & Accuracy 

• Delivery all payroll, statutory fillings, reports, and client deliverables within agreed timelines and SLAs. 
• Achieve and maintain 100% payroll accuracy, with strong focus on error prevention and validation controls 
• Identify discrepancies and resolve issues prior to payroll finalisation
• Escalate complex issues or risk in a timely manner

Statutory & Regulatory Compliance 

• Ensure full compliance with local employment and payroll regulations, including the Malaysian Employment Act and statutory requirements. 
• Prepare statutory fillings, bank files, and payroll-related reports in line with regulatory and client requirements. 
• Support year-end activities including Form EA, Form E, CP&D, and audit-related payroll documentation. 
• Maintain up-to-date knowledge of statutory and regulatory requirements. 

HR Administration Support

• Maintain accurate employee master data and HR & payroll matters. 
• Coordinate leavers' processes, final payments, and statutory de-registration where applicable. 

Client & Stakeholder Management

• Act as a primary operational contact for assigned clients on HR & payroll matters 
• Respond to client queries professionally and independently, escalating issues where appropriate. 
• Proactively highlight payroll variances, compliance risks, or operational issues to the Team Leader, with proposed resolutions. 
• Support client audits, statutory reviews, and information requests. 

Quality, Controls & Knowledge Mastery 

• Adhere strictly to TMF internal controls, quality standards, and ISAE requirements. 
• Demonstrate strong mastery of payroll concepts, payroll systems, and system-generated reporting, avoiding manual workarounds outside approved processes. 
• Apply sound understanding of the Employement Act and labour regulations when handling payroll and employee lifecycle matters.
• Participate in root cause analysis for payroll errors and implementation of corrective and preventive actions. 
• Demonstrate strong working knowledge of payroll systems and operational processes. 

Operational Excellence & Process Improvement

• Support improvements in payroll processes, accuracy, and efficiency 
• Participate in standardization, automation, and system-related initiatives. 
• Support projects and transitions where required 

Team & Ad Hoc Support 

• Support the Team Leader in daily deliverables and deadline management. 
• Provide guidance and assistance to junior team members on payroll tasks and processes where required
• Collaborate with team members to ensure timely and accurate deliver 
• Support ad hoc tasks, special assignments, and project-based activities as assigned by the Team Leader or Management. 

Key Requirements

• A Diploma or Degree in Human Resources Management, Accountancy, or related disciplines is preferred.
• Minimum of three years' experience in payroll processing required; HR officers with payroll expertise are also encouraged to apply.
• Experience managing multiple payrolls independently for medium to large portfolios
• Proficient in local employement ordinances, tax regulations, pension schemes, and related laws. 
• Strong verbal communication skills and ability to engage effectively with clients.  

What’s in it for you?

Pathways for career development 

• Work with colleagues and clients around the world on interesting and challenging work.
• We provide internal career opportunities so you can take your career further within TMF
• Continuous development is supported through global learning opportunities from the TMF Business Academy

Making an impact 

• You’ll be helping us to make the world a simpler place to do business for our clients
• Through our corporate social responsibility program, you’ll also be making a difference in the communities where we work

A supportive environment 

• Strong feedback culture to help build an engaging workplace
• Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.

We’re looking forward to getting to know you!