Area CSP Manangement

Tasks & responsibilities

· Responsible for franchisee development and cooperation negotiation to reach cooperation.

· Coordinate and manage the day-to-day operations of the courier services drop point/collection point/ outlet within the designated area. (Supervising sorting, routing and delivery processes to ensure timely and accurate delivery of packages).

· Recruit, train and manage a team of drivers, couriers, and support staff. Provide leadership, guidance, and support to ensure a motivated and efficient workforce.

· Plan and optimize delivery routes to maximize efficiency and reduce delivery times. Improve route planning and make real-time adjustments as needed.

· Monitor and track franchisees' data such as on-time deliveries, delivery accuracy, customer satisfaction, and operational costs. Take corrective actions to address any performance issues.

· Ensure compliance with safety regulations and company policies. Supervise and coach all the staff on the code of conduct and all the rules & regulations set by the company e.g. arrangements for overnight parcels, fake POD (proof of delivery), etc.

· Any ad-hoc task assigned by the management.

Qualifications & experience

· Diploma/ Bachelor's Degree in logistics, supply chain management and other related field.

· Minimum 1-2 years working experience in the related field.

· Prefer candidates who can read, speak and write in Mandarin as the position needs to communicate with HQ China.

· With problem-solving skills and the ability to work under pressure.

· Able to start work immediately or within a short notice will be taken advantage.

· Knowledge of express delivery is an advantage

· Must be able to work at Subang Jaya

Supply Chain Management, safety regulations , Route Planning, express delivery