Admin & Customer Services

Admin and Customer Services for Property Management Company Working Hours: Monday - Friday [10am - 7pm] Saturday [10am - 3pm] Responsibilities

• To reply to tenant issues or complaints either in Calls / Whatsapp messages / Feedback Form in a timely and professional manner.
• To handle all tenant inquiries / coordinate with technician team based on Standard Procedure and Guideline defined by the company.
• To prepare necessary agreements (paper works) for all customers' signature and ensure all are properly documented.
• To ensure all monthly rentals are collected from tenants on time.
• To assist in key in rental / deposit collection for statement and invoice generation purpose for our customer.

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; JOB REQUIREMENTS:

• Candidates must possess good communication skills both spoken and written in Mandarin and English.
• Candidates must possess at least a diploma or equivalent.
• At least 1 year of working experience in related field is preferred. Fresh graduates are welcomed.
• Candidates must possess a proactive mindset and high willingness to learn and adapt to different situation quickly.
• Result-oriented with a high degree of self-motivation, a positive mind, the ability to work independently with minimum supervision, and the ability to work in a team environment
• Able to work under pressure and meet tight deadlines.
• Able to multitask and uphold confidentially.
• Computer literate. Familiar with Microsoft office.