Sales Coordinator

This job is for a Sales Coordinator. You might like this job because you'll manage sales orders, coordinate with different teams, update customers, handle inquiries, and prepare sales reports.

Full-Time

Job Description

Key Responsibilities:

1. Accurately process sales orders in the system, ensuring all details are correct.
2. Coordinate with the production and logistics teams to ensure timely fulfillment and delivery of orders.
3. Monitor order status and update customers on delivery timelines.
4. Handle customer inquiries, providing information about products, order status, and delivery schedules.
5. Address and resolve customer complaints and issues in a timely and professional manner.
6. Prepare and distribute sales reports, including order status, sales performance, merchandiser performance tracking, promoter sampling tracking and customer feedback.
7. Maintain and organize sales-related documents, ensuring easy access for the sales team.
8. Act as a liaison between the sales, production, logistics, and finance teams to ensure smooth operations and communication.
9. Participate in meetings to discuss sales forecasts, production schedules, inventory management and update the sales team by providing the stock inventory on daily basis.
10. Perform all other related tasks as assigned by the Management from time to time.

Job Requirements

Job Requirements:

1. Diploma in business admin or equivalent.
2. Preferably experience in Distributors Management System in FMCG and/or General Trade industry.
3. Good communication and interpersonal skills.
4. Ability to work independently and achieve goals/results with minimal supervision.

Skills

Microsoft Excel, Data Collection

Company Benefits

1. Employee Discount: Enjoy employee discounts on beverage, merchandise, etc at all outlets across Malaysia.
2. Employee Perk Programmes: Establishment of corporate benefits to offer exclusive discounts or benefits to each employee.
3. Health and Wellness: Out-patient care and in-patient care are covered for all employee including ongoing wellness programs & activities.
4. Job training: Continuing education helps to fuel employee career growth.
5. Extension Leave Benefits: Provide more generous leave days. We have more than 6 other types of leave!

Additional Info

Experience Level: 1 - 3 Years of Experience

Job Specialisation: Key Account / Relationship Management, Retail Sales

Company Profile

ZUS Coffee: For many, coffee is a daily need. Specialty coffee, however, is often seen as a luxury, something you treat yourself to only on special occasions. We started ZUS Coffee to change this perception. With the best quality ingredients, high-level coffee brewing technology and innovative business model, we’re evolving the concept of coffee consumption to make specialty coffee affordable for everyone, every day.

Our vision is to be SEA's most personalised talent ecosystem; elevating human progress by helping careers and companies grow.

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