LABORATORY OPERATIONS MANAGER (12 MONTHS CONTRACT)
- Full-time
SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 99,600 employees, SGS operates a network of over 2,600 offices and laboratories around the world.
Responsibilities:
- Ensure effective implementation and maintenance of MS ISO/IEC 17025:2017, SAMM Policy as well as Natural Resources Group Quality Systems in all laboratories.
- Support his/her manager in handling daily operations and provide technical and management supervision to laboratory staff to ensure the timeliness and accuracy of tests.
- Ensure that operations are performed in accordance with the approved procedure or standard/method.
- Work and coordinate with his/her superior to resolve operational inquiries and ensure all root causes of non-conformities or customer complaints are investigated and identified with appropriate corrective actions.
- Keep updated on industry & SGS best practices with regards to the use of appropriate analytical methods for the commodities serviced.
- Support Business Leaders to set up new operations within the given timeframe and work closely with group leaders locally and globally to ensure efficient operations.
- Review laboratory operations plans and procedures to address adverse variances in activity and maximize productivity and efficiency.
- Ensure participation and excellence in Proficiency Test and Round-Robin program of designated laboratory operation.
- Coach, mentor and develop laboratory staff; identify training needs relevant for technical skills improvement.
- Ensure all analytical equipment in the operation is calibrated as needed and maintained.
- Ensure that all Health, Safety and Environment (HSE) / Operational Integrity requirements are met.
- Adhere to the highest standards of ethics, in accordance with the SGS Code of Integrity and local HR policies.
- Uphold good safety behavior and exercise necessary standards and processes to ensure compliance with HSE requirements.
- Perform any other responsibilities as assigned by your reporting manager and/or Senior Management.
Qualifications:
- Degree in Chemistry, Chemical Science or equivalent.
- Minimum 10 years’ laboratory experience, with at least 5 years at the leadership level in managing and leading laboratory operations.
- Proficient in ISO/IEC 17025:2017 requirements.
- Knowledge in using computer/MS Office is a prerequisite; exposure to LIMS is an added advantage.
Vacancy posted 3 days ago
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