Manager, Business Support

Manager, Business Support

Location: Kuala Lumpur

Time Type: Full time

Posted on: 30+ Days Ago

Eastspring is a global asset manager with Asia at its core. We create a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact on the business, and in exchange, we support our people's career ambitions. We pledge to make Eastspring a place where you can Connect, Grow and Succeed.

Job Scope:

Provides business support for sales channels – both institutional and retail , and acts as a key liaison with internal functional departments to develop business workflows as well as business reporting and documentation to complete investment proposals, due diligence, request for proposals (“RFPs”) templates, request for information (“RFIs”) templates, distribution and investment agreements, among others.

Principal Duties & Responsibilities:

1. Maintain a central database of information of our products/strategies and organizational capabilities for use in responding to distributor’s or client’s due diligence, RFPs, RFIs or other company related queries.
2. Responsible for the preparation of due diligence, RFPs, RFIs and any other relevant business proposals. This includes collecting, compiling and documenting all relevant information from various internal departments and parties, reformatting and recording the information into the said requests.
3. Preparation of legal documentation with reference to any client onboarding of alternative investments solutions besides Unit Trust Funds for clients such as Investment Management Agreements (“IMA”), customized distribution agreements for individuals and institutions, KYC documentations and other legal requirements as prescribed by Risk and Compliance.
4. Primary coordinator with all relevant functional departments i.e. Risk & Compliance, Product Development, Investment Management, Operations and Finance for collation of information and materials required in completing the said documentation.
5. Provides periodic materials to update clients and business partners on fund performance, market developments, sales activities/campaigns and relevant channel communications/bulletin as and when required.
6. Assists the Head of Department through the following:
   • Ensuring seamless agency empanelment within the agreed timeline.
   • Building and enhancing the process and productivity of private mandates through the Institutional Business Channel.
   • Leveraging on IT to extend our distribution reach through our online platform and providing robust IT support to the focus channels.
7. Governance:
   • Vendor management set-up and monitoring.
   • Annual audit and compliance support and requirements for S&M.
   • Channel compliance and communications.
   • Assumes other duties as prescribed by the management.

Job Specifications:

Qualifications:

• Preferably a degree or equivalent in Business/Marketing/Economics/Finance. Additional qualification in investment management will be an added advantage.

Knowledge/Skills/Abilities:

• Familiar with financial and capital markets.
• Understands investment products and concepts.
• Able to rewrite complex technical investment language into crisp, concise and appealing marketing materials and Due Diligence or RFP responses.
• Able to construct informative diagrams and graphs to support marketing materials.
• Experienced in producing informative and appealing presentation decks using PowerPoint.
• Experienced in producing marketing and sales materials for a major financial services organisation.
• Able to provide a high standard of work under tight deadlines.
• Prepares to work outside office hours in order to meet delivery schedules where required.
• A team player with strong interpersonal and communication skills, capable of working across organisational structures.
• Good written and spoken skills in both English and Malay language. Knowledge of Mandarin and local dialects is an added advantage.
• Demonstrates business acumen, thinks and acts strategically.
• Strives for quality, has an eye for details and delivers on time.
• Has good initiative and a high level of integrity.
• Proactive, organised, resourceful and accurate.
• Good working knowledge of MS Office Applications – MS Word, MS PowerPoint, MS Excel.
• Preferably with experience in dealing with fund managers, sales teams, product managers and customers.
• Project management from planning through implementation is an added advantage.

Experience:

• At least 3 years of experience in the fund management industry.
• Preferably with experience in dealing with fund managers, sales teams, product managers and customers.
• Project management from planning through implementation is an added advantage.

Eastspring is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time/fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with special requirements.

About Us

Eastspring is an international asset manager with Asia at its core. We offer investment solutions across equity, fixed income, multi-asset, quantitative and alternative strategies to institutional and individual investors globally.

As the asset management business of Prudential plc, we have built an unparalleled presence across Asia over the years. We are also a signatory to the UN-supported Principles of Responsible Investment, incorporating environmental, social and governance (ESG) considerations in our investment processes.

We are proud to be a member of the 2023 GEI Gender Equality Index. The reference index measures gender equality across five pillars: female leadership and talent pipeline, equal pay and gender pay parity, inclusive culture, sexual harassment policies, and pro-women brand. Our inclusion in this global index is testament to our commitment to nurturing diverse talent.

#J-18808-Ljbffr