Senior Sales Engineer

Country: Malaysia

Location: Carrier (Malaysia) Sdn Bhd, No. 67-G Bayan Bay, Persiaran Bayan Indah, 11900 Bayan Lepas, Penang, Malaysia

Role: Senior Sales Engineer

Full/ Part-time: Full time

Build a career with confidence

Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

As the Senior Sales Engineer, you will be responsible for overseeing the sales of parts and accessories as the role involves implementing sales strategies and business growth.

Key Responsibilities:

• Sales Management - Develop and execute sales strategy to achieve sales target for parts and accessories, identify areas for improvement and implement corrective actions, manage inventory levels to ensure the availability of high-demand parts while minimizing excess stocks.
• Customer Relationship Management - Build and maintain strong relationships with key customers, suppliers, and partners; address and resolve customer issues and complaints in a timely manner.
• Business Development - Identify and pursue new business opportunities to expand the customer base; collaborate with the marketing team to design schemes and promotional sales events; stay updated on potential threats and opportunities.
• Operational Excellence - Ensure compliance with company policy; implement systems to improve productivity; should have strong hand in working with different functions within the organization.
• Product Management - Prepare the sales budget for the parts department; work on optimizing profitability and strategies to ensure competitiveness and profitability by introducing new products.
• Establish prospects and develop professional relationships to understand customer needs and suggest products and/or services that meet those needs.
• Aid in and support business development activities for prospects within defined customer segments to support the business strategy.
• Prospect bid opportunities; participate in the preparation of bid responses and negotiation with potential customers.
• Develop new customer contact leads for the sales business development team.
• Identify prospective target accounts and present to the sales business development team.
• Develop personal customer relationships with prospective accounts to influence opportunities.
• Attend trade shows to increase the visibility of the organization and potentially influence prospects.

Requirements:

• A minimum of 4 years prior relevant experience in sales.
• Bachelor’s degree in engineering.
• Hunter mindset and aggressive in sales.
• Meticulous attention to detail.
• Willing to be based in Penang.

Benefits:

• Competitive benefits programs for all employees.
• Medical and health insurance benefits.
• Attractive allowances (mobile/transportation/petrol card) subject to job profiles.
• Professional development opportunities.
• Great organizational culture.
• Buddy system to assist in on-the-job training.

Our commitment to you:

Our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine of growth and innovation.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

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