Salesforce Administrator

Are you driven, results-oriented and a team player?

With 15,000 customers in over 15 countries, StoreHub's mission is to make business awesome for everyone by providing retail and restaurant businesses the technology and services they need to succeed.

At StoreHub, we believe that technology is essential for businesses to survive and thrive in today's fast-changing world. We also believe that equal access to technology is a fundamental right. That's why we’re committed to bridging this gap and making technology accessible to all, regardless of their background. Our customers trust us with the success of their businesses, and we play to win by enabling everyone to build successful businesses.

If this is a journey you’d like to embark on, keep reading!

As a Salesforce Administrator, you will provide actionable insights to leaders so they can make informed data driven decisions to drive the business. You will be responsible for working with various teams to improve end-user experience and business revenue through strategic initiatives. Your analysis facilitates business decisions and improves operational efficiencies.

You don’t need to be an expert or know everything about our industry (even we don’t!). But the work is challenging, fast paced, and always on the bleeding edge. So, we’re looking for someone with a curious mind, a strong drive to make things happen, and a passion to keep improving yourself.

What you will do:

• Identify and gather requirements based on business needs
• Develop Salesforce reports and dashboards for sales team and other departments
• Automate processes using Salesforce platform such as Flow builder, Workflow, Process Builder, and Validation Rules
• Customize and configure SFDC objects, data fields, page layouts, record types and validation workflows
• Design and develop solutions using configurations and Apex / LWC within Salesforce platform to meet business requirements
• Proactively identify areas of improvement and functional gaps in existing systems and implement enhancements
• Maintain database and data records for integrity, ownership, and accuracy including cleansing and duplicate record management.
• Provide Salesforce training and user support

How you will need to be:

• 2 years of working experience in Salesforce Administrator / Salesforce Developer or Salesforce Business Analyst roles
• Experience working with Salesforce API and general connectivity/integration with other tools such as Intercom, Aircall, and Netsuite
• Knowledge and practical application of Visualforce, APEX programming, and Web Services would be an added advantage
• Strong analytical, organizational and interpersonal skills
• Effective communication skills to present information to technical and non-technical audiences
• Highly motivated self-starter with the ability to work efficiently with minimal supervision
• Knowledge of and curiosity to stay current on industry analytical trends

What makes working at StoreHub awesome:

• Our people - for real! Our culture is unlike anywhere else, as we model ourselves on a pro-sports team where all of your colleagues are extraordinary at what they do, constantly challenging you to improve yourself and your team.
• Culture of Candour. We embrace directness, hate bureaucracy, and move fast. If you’re tired of ‘corporate nonsense’ you’ll feel right at home.
• Data availability. We have a LOT of data and easy access to analytics. We strive to fix issues at their root cause, making informed decisions based on facts and data.
• Embracing Feedback: Courage and Growth. We highly value the courage to give and receive feedback as an integral part of personal and professional growth.
• It’s the Impact that counts. We recognise that results are not tied to the number of hours put in to achieve them.
• CADCHI. Co-created values, a compass to achieve our mission: Communication, Authenticity, Discernment, Courage, Hunger, Impact.

We do have all the other cool perks too:

• Free Nespresso coffee to fuel your productivity
• Fully stocked fridge and pantry - ice-cream, snacks, and other yummy treats
• Free Season Parking - no more roadside headaches
• Medical and Dental Outpatient Visits + Medical Insurance
• Apple MacBooks for everyone to help you do your best work

We are an equal opportunity employer and value diversity at StoreHub. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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