Job Description:
- Attending to user fronting and back-office processing works via online chat, support email, CS voice support, or tickets in relation to the following matters.
- Handling pre online booking enquires, post online booking enquires, other general enquires, escalation support & booking amendment/cancellation.
- Checking booking status.
- Payment or Refund Escalation.
- App or web user guide and feature support.
- Contacting vendors about customers’ inquiries .
Requirements:
- At least holding an associate degree and/or expected graduate (documents required)
- Required language(s): Korean (mother tongue/ minimum of Topik 5) / English (business level)
- Minimum 1 year of working experience in the service industry will be an added advantage for this position.
- Good command of computer skills / Microsoft Office and typing must be fast both in Korean and English.
- Able to work in Malaysia (Ara Damansara)
This job has the following work schedule:
5 days / week Benefits & Perks
This job has the following benefits:
Relocation allowance Paid sick leave This job is located in Damansara Heights, KL, Malaysia. Are you interested in this position? If so, apply now and get a response from us fast!
Don’t miss out an opportunity to advance your career to the next level.
Vacancy posted 1 day ago
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