Customer Service Executive

MYR 8,500 - 9,000 per month
Full-time

GrowthFN

Job Description:

  • Attending to user fronting and back-office processing works via online chat, support email, CS voice support, or tickets in relation to the following matters.
  • Handling pre online booking enquires, post online booking enquires, other general enquires, escalation support & booking amendment/cancellation.
  • Checking booking status.
  • Payment or Refund Escalation.
  • App or web user guide and feature support.
  • Contacting vendors about customers’ inquiries .

Requirements:

  • At least holding an associate degree and/or expected graduate (documents required)
  • Required language(s): Korean (mother tongue/ minimum of Topik 5) / English (business level)
  • Minimum 1 year of working experience in the service industry will be an added advantage for this position.
  • Good command of computer skills / Microsoft Office and typing must be fast both in Korean and English.
  • Able to work in Malaysia (Ara Damansara)

Work Schedule:
This job has the following work schedule:
5 days / week

Benefits & Perks
This job has the following benefits:
Relocation allowance

Paid sick leave

This job is located in Damansara Heights, KL, Malaysia.

Are you interested in this position? If so, apply now and get a response from us fast!
Don’t miss out an opportunity to advance your career to the next level.
Vacancy posted 1 day ago

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