Replenishment Manager ( LOTUSS IOI CITY MALL )
Full-time
Confidential
Job Responsibility Inspiring my team to deliver great service to our customers through:
- Role modelling exceptional service and coaching my team to do the same
- Achieving great standards and availability throughout the trading day
- Being friendly, listening and responding to customers needs in a timely manner
- Maintaining service standards which reflect the trading patterns of my department
- Recruiting the best people for my team
- Identifying and developing talent within my team
- Ensuring my team are all fully trained & validated on all aspects of their roles
- Managing performance and creating development plans to address any underperformance issues
- Listening to what matters to my team
- Being an excellent duty manager
- Ensuring all department routines and processes are followed
- Embracing and leading change plans for my department
- Setting and communicating targets with my team
- Putting action plans in place to address any adverse performance
- Experience in related field.
- Able to lead a team of colleagues
- EPF
- SOCSO
- Annual Leaves
Vacancy posted 4 days ago
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