Delivery Assistant Manager

Involve Asia

This job is for a Delivery Assistant Manager in software engineering. You might like this job because it involves coordinating software delivery, client communication, team coordination, quality assurance, and process improvement.

Full-Time

few hours ago

Job Description

We are seeking a motivated and detail-oriented Delivery Assistant Manager to join our software engineering team. The ideal candidate will play a crucial role in supporting the Delivery Manager to ensure the smooth execution of software delivery projects, maintaining high standards of service and efficiency.

What you’ll do:

  1. Support Delivery Operations : Assist in managing daily delivery operations, ensuring timely and accurate delivery of software products and updates.
  2. Team Coordination : Work closely with the software engineering team to coordinate tasks, manage schedules, and ensure project milestones are met.
  3. Client Communication : Act as a liaison between clients and the delivery team, addressing client inquiries and resolving delivery-related issues promptly.
  4. Project Management : Assist in planning, executing, and monitoring software delivery projects, ensuring they are completed on time and within budget.
  5. Quality Assurance : Collaborate with the QA team to ensure all deliverables meet quality standards and client requirements.
  6. Documentation : Maintain accurate project documentation, including project plans, status reports, and client communications.
  7. Performance Monitoring : Track and analyze delivery metrics, providing insights and recommendations for continuous improvement.
  8. Problem Solving : Identify and resolve any delivery-related issues, such as delays or technical challenges, in a timely and effective manner.
  9. Process Improvement : Assist in developing and implementing processes to enhance delivery efficiency and quality.
  10. Stakeholder Coordination : Collaborate with other departments, such as sales, customer support, and product management, to ensure alignment and successful project outcomes.
  11. Training and Development : Support the training and development of delivery team members, ensuring they have the necessary skills and knowledge to succeed.
  12. Incident Management : Monitor, track, and manage incidents related to product delivery, ensuring quick resolution and minimal impact on customers.
  13. Problem Management : Analyze recurring issues and implement long-term solutions to prevent future incidents.
  14. Automation and Functional Testing : Collaborate with the QA team to design and implement automated testing processes to ensure the quality and functionality of software products.
  15. Conduct functional testing to validate software features and identify any defects or issues.
  16. Product Validation and Acceptance Testing : Coordinate acceptance testing with clients and internal stakeholders to ensure the delivered products meet the agreed-upon specifications and requirements.
  17. Document and report on acceptance testing results, facilitating final approval and product release.

Job Requirements

Qualifications

  1. 3+ years of experience in Software Delivery and technical project management.
  2. Worked in an Agile and fast-paced environment.
  3. Proficiency in stakeholder management, cross-functional teams, and fostering a collaborative environment.
  4. Proficiency in using task and ticket management tools, such as Clickup, Jira, Freshworks and more.

What sets you apart

  1. Proven success in implementing and driving product delivery.
  2. You are interested in building products in an Agile environment: moving quickly, wearing multiple hats, continuously learning.
  3. You are highly motivated, have a strong sense of ownership, and can drive projects end-to-end.
  4. You are a strong English communicator, for both technical and non-technical topics.
  5. You are an active listener and public speaker.

Skills

Project Management, ClickUp (Software), JIRA, Agile Project Management

Company Benefits

Unlimited snacks and beverage provided!

Health

You will enjoy inpatient, outpatient, optical and dental, health screening, physiotherapy benefits!

Education

You will get the chance to be sponsored for your education and professional membership fees!

Lifestyle

One day off on your birthday! Laptop allowance will be provided for using your own laptop!

Family Focus

Maternity and Paternity up to 100 days and 10 days respectively, Marriage leave benefits is provided too!

Flexibility

Work your way! Enjoy flexible working hours, casual dress code, and a day of WFH each week!

Company Profile

Involve Asia

  • Open and transparent culture
  • We provide good opportunities for learning and working directly with the founders
  • Flexible Working Hours
  • Free snacks & beverage in office!
  • We provide Dental & Optical benefits (upon confirmation)
  • Insurance for inpatient boarding
  • 3 days marriage leave entitlement
  • Maternity leave up to 100 days
  • Paternity leave up to 10 days
  • Annual leave up to 22 days
  • Birthday leave on the birthday month (upon confirmation)
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Vacancy posted 4 days ago

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