Software Integration Engineer

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

We are looking for a Software Integration Engineer who:

• Strong attention to detail and a commitment to delivering high-quality work.
• Ability to work independently and as part of a team.
• Excellent organizational and time management skills.
• A proactive approach to identifying and resolving issues.
• A skilled and motivated Level 3 Support Engineer with extensive experience in system integration, particularly with platforms such as SAP and Workday.
• Possesses strong technical expertise, exceptional problem-solving abilities, and excellent communication skills to effectively manage client calls and project workflows.

What you will do:

• Translate customer requirements into technical specifications and actionable plans.
• Collaborate with internal and external stakeholders to gather requirements and design integration workflows.
• Ensure data consistency and integrity across integrated systems.
• Maintain API guides and API references to ensure engineers have a seamless experience integrating with our systems.
• Ensure documentation is up-to-date, clear, and comprehensive.
• Work with development teams to document new APIs and update existing documentation as needed.
• Handle client calls and communications to address and resolve integration-related queries and issues.
• Provide timely technical support for issue resolution including UAT and Post Go-Live support. Work with end users and other support teams and the vendor if required.
• Work in accordance with applicable policies, processes, and procedures constituting Pulsifi’s Information Security Management System (ISMS). This includes but is not limited to the organization’s Information Security Policy, Data Protection Policy, Clean Desk & Screen Policy & Password Management Policy.

You meet all or most of these requirements:

• Minimum of 3 years of experience as a software engineer.
• Strong understanding of integration technologies such as APIs, middleware, and ETL tools.
• Proficiency in RDBMS Database such as PostgresQL.
• Familiar with AWS Cloud service such as Lambda, ECS and SNS/SQS.
• Experience with RESTFUL APIs and implementing authentication mechanisms such as API key and OAuth 2.0.
• Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
• Proficiency in maintaining internal/external knowledge base.
• Exceptional client communication skills, with the ability to convey technical information to non-technical stakeholders.
• Proven experience with system integration, particularly with SAP and Workday (Bonus).

Why work with Pulsifi?

• Hybrid & Flexible Working Arrangements
• Strong focus on Learning and Development to ensure you succeed in your role!
• You will work with a tight-knit team in an open environment who embrace innovation and are committed to being excellent at what they do.
• Welcomed ideas, inputs and suggestions that actually get taken into account.
• Sponsorships for training and education .
• Regular team/company catch-ups .
• Birthday Leave to celebrate with your loved ones.
• Additional Leave, e.g. childcare leave, caregiver leave, mental health leave to help you achieve work-life balance and look after your overall well-being.
• Medical (Outpatient) and Private Hospitalisation Insurance & Reimbursement are available within the yearly entitlements.

The bottom line: Our employees matter to us! We want to see you grow, learn and become the best version of yourself during your career here.

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