Hotel Supervisor

Job Responsibility

• Scheduling staff shifts and organizing replacements as required.
• Investigating and addressing complaints of customers
• Supervises all aspects of hotel operations, including front desk, reservations, concierge, and customer service.
• Responds to all guest requests, concerns, or problems.

Job Requirements

• Proficient in all Microsoft Office applications.
• The ability to multitask.
• The ability to stand for extended periods of time.
• Excellent organizational and time management skills.
• Exceptional customer service skills.
• Effective communication skills.

Job Benifits

epf/socso/allowance/annual leave Customer Service, Multitasking, Time Management, Microsoft Office, Organizational Skills, Communication Skills