Customer Service Experience - Travel/Airline (French Speaker)
Atain
Job Description :
You will be serving a world famous airlines/travel agency.
- Communicating with customers through various channels and acknowledging and resolving customer complaints.
- Modify, change and/or cancel existing reservation.
- Act as a liaison between customer and airlines/hotel to arrange special request/ to resolve complaint.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Ensure customer satisfaction and provide professional customer support.
Qualifications :
- Proficient in French language
- Good English communication will be advantage for this position.
- Able to relocate to Malaysia
- Fresh graduates are welcomed to apply
Working days: 5 days per week (including weekends & public holiday)
Working hours: Rotational Work Shift (9 Hours Per Day)
Benefits :
• Attractive KPI incentives
• Transportation Allowance
• Company Corporate Discount
• EPF, SOCSO, EIS
• Health and life insurance (upon confirmation after probation)
• Medical & Dental Allowance
• One way flight ticket & 2 weeks accommodation for foreign candidates
• Working Permit will be provided for foreign candidates
Vacancy posted 24 days ago
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