Telesales

Job Responsibility

• To efficiently handle inbound and outbound customer call inquiries.
• To provide fast and timely solutions to all customer related problems.
• To ensure customer satisfaction by providing excellent Customer Services.
• To be constantly guided by company's service standards.
• Effectively manage large numbers of incoming calls.
• Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.

Job Requirements

Abang UsedCar Sdn Bhd is a fast pace company that are expanding rapidly now. We are specialist in pre-owned cars and are creating something unique towards the market.

We are looking for a highly motivated and target driven sales to be part of our team. You'll play a crucial role in driving the company growth together. What do we need from you

• Language proficiency: English, Bahasa Malaysia.
• That you are here to build your career growth seriously , so that we can do IT together
• Good attitude and responsible character. Very important needed
• Independent with persuasive interpersonal skills and results-driven.
• Good with communication
• Problem solving + critical thinking providing best solution
• Exhibit strong negotiation and problem solving skills.
• Develop and execute the plan to drive sales growth

Job Benefits

• Bonus
• Performance Bonus
• Yearly Increments to upgrade your basic salary yearly & improve your lifestyle.
• Annual leave and sick leave
• Career Growth
• Personal Career development ( Career Progression opportunities - you maybe able to get promotion easily.)
• Medical & Insurance Coverage
• KWSP and SOCSO

 Negotiation, Interpersonal Skills, Communication, Problem Solving