Restaurant Manager (Omakase Restaurant) Mandarin Speaking

This job is for a Food and Beverage Outlets Manager. You might like this job because you'll oversee operations, lead a team, ensure customer satisfaction, uphold standards, handle complaints, manage costs, and promote safety in a restaurant setting.

RM 4000 - RM 7000

DC MALL

Full-Time

few hours ago

Job Description

Responsibilities:

• Oversee daily operations, ensuring the quality and standard of food and service to customers are maintained at the highest level.
• Achieve company sales targets by leading the service crew in ensuring customer satisfaction, promoting, and up-selling our products/promotions.
• Responsible for recruitment, training, leading, motivating, coaching, and disciplining all new Supervisors and Station Crews to ensure that established cultural and core standards are met.
• Respond efficiently and appropriately to customer complaints.
• Ensure the smooth daily operations and availability of sufficient manpower for the restaurant.
• Appraise staff performance and provide feedback to improve productivity.
• Organize and control cost and inventory of stock and maintenance of all equipment.
• Work closely and communicate efficiently with all relevant departments for any matters related to the smooth running of the restaurant operation.
• Ensure compliance with hygiene, sanitation, and safety regulations.
• Observe physical condition and cleanliness of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
• Perform other related tasks of food safety, including conducting inspections at the restaurant.

Job Requirements

Requirements:

• Minimum 1 year working experience in the F&B industry would be advantageous.
• Possess leadership, excellent management, interpersonal, and communication skills.
• Mature, dynamic, and committed team leader.
• Good command of English and Mandarin. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

Skills

• Customer Service
• Strong Work Ethic

Company Benefits

• EPF & SOCSO: Contribution of EPF & SOCSO provided.
• Free Parking: Worried about parking fees for work? We got you covered!
• Bonus: We prepare bonuses for high-performing employees. You will receive rewards if you achieve company targets!
• Annual Dinners and Events: Yearly annual dinners, festive season dinner, events, etc.

Additional Info

Experience Level: 1 - 3 Years of Experience

Manager / Team Lead

Job Specialisation

Customer Service

Company Profile

Peak Kitchen Sdn Bhd, with over 30 years of experience in the food and beverages industry, specializes in chicken rice and dim sum cuisines for all races. We also venture into fine dining omakase cuisine.

Our vision is to be SEA's most personalized talent ecosystem; elevating human progress by helping careers and companies grow.

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