Senior Advisor- IT Service Operations
Part-time
Confidential
Good day!!! I came across your profile on Job portal and was immediately impressed with your experience. I think that your expertise would help us in project we're working on. Your new company (About us)
TERRABIT CONSULTING GROUP is one of the leaders in the IT Consulting industry across Asia Pacific. Founded in 2009, Terrabit Consulting began its operations in Singapore as a Software Development company. With time, the robust client base and growing demand for various IT services in different parts of Asia sparked the expansion of Terrabit. Currently, Terrabit has offices in Singapore, Malaysia, Hong Kong, India and Australia, with a new office commencing soon in Dubai to cater towards the Middle Eastern market. Moreover, Terrabit is ethnically and racially diverse, with employees of more than 30 different nationalities working across the region. Please review the job details mentioned below and if interested [HIDDEN TEXT]. And also, kindly attach updated Resume to discuss in detail about the opportunity Description:
RESPONSIBILITIES Troubleshoots highly complex, intricate technical problems to ensure optimal service levels; works on multiple incidents and/or projects simultaneously Is viewed as an invaluable resource in the technical and operational aspects of one or more IT disciplines Is consulted as a subject-matter expert in areas of technology and technical operations Acts as a point of escalation in complex, critical instances and leads and directs the efforts of more junior staff during high-impact outages. Utilizes tools to verify and validate that proper thresholds and infrastructure/application information are represented and set appropriately Investigate major service interruptions and service interruption resolutions to insure future stability of infrastructure and data Leverages experience and knowledge to proactively engage in root-cause analysis and preventative projects Reviews and approves documentation, diagrams, configurations, and tools and contributes to internal knowledge bases and departmental documentation Provides technical expertise in cross-functional and intra-departmental efforts May be involved in prototype and quality assurance activities throughout IT, product management Leads critical incident turnover with geographically dispersed teams Description Comments
• 4+ years' experience in IT operations
• 4+ years' experience with industry leading observability solutions (Splunk, Dynatrace, DataDog etc.) to solve complex operational and performance issues.
• Experience of performance compliant design, sustainable solution architecture
• Experience implementing and integrating enterprise software applications.
• Analyze and evaluate alternative solutions and recommend cost effective and efficient solutions.
• Design and develop data models to support process and data integration.
• Ability to understand Moogsoft event lifecycle.
• Experience with event management and/or monitoring tools.
• Use communication and process skills to understand monitoring alerts/tools to ingest into Event Correlation tool.
• Vast knowledge on software configuration management systems
• Awareness of latest technologies and Industry trends
• Logical thinking and problem-solving skills along with an ability to collaborate.
• Proficient understanding of ITIL practices If interested, kindly attach updated Resume & please fill up below requested details:
Candidate Name (Full Name):
Nationality:
Current location:
Preferred work Location:
Current Salary:
Expected salary:
TERRABIT CONSULTING GROUP is one of the leaders in the IT Consulting industry across Asia Pacific. Founded in 2009, Terrabit Consulting began its operations in Singapore as a Software Development company. With time, the robust client base and growing demand for various IT services in different parts of Asia sparked the expansion of Terrabit. Currently, Terrabit has offices in Singapore, Malaysia, Hong Kong, India and Australia, with a new office commencing soon in Dubai to cater towards the Middle Eastern market. Moreover, Terrabit is ethnically and racially diverse, with employees of more than 30 different nationalities working across the region. Please review the job details mentioned below and if interested [HIDDEN TEXT]. And also, kindly attach updated Resume to discuss in detail about the opportunity Description:
RESPONSIBILITIES Troubleshoots highly complex, intricate technical problems to ensure optimal service levels; works on multiple incidents and/or projects simultaneously Is viewed as an invaluable resource in the technical and operational aspects of one or more IT disciplines Is consulted as a subject-matter expert in areas of technology and technical operations Acts as a point of escalation in complex, critical instances and leads and directs the efforts of more junior staff during high-impact outages. Utilizes tools to verify and validate that proper thresholds and infrastructure/application information are represented and set appropriately Investigate major service interruptions and service interruption resolutions to insure future stability of infrastructure and data Leverages experience and knowledge to proactively engage in root-cause analysis and preventative projects Reviews and approves documentation, diagrams, configurations, and tools and contributes to internal knowledge bases and departmental documentation Provides technical expertise in cross-functional and intra-departmental efforts May be involved in prototype and quality assurance activities throughout IT, product management Leads critical incident turnover with geographically dispersed teams Description Comments
• 4+ years' experience in IT operations
• 4+ years' experience with industry leading observability solutions (Splunk, Dynatrace, DataDog etc.) to solve complex operational and performance issues.
• Experience of performance compliant design, sustainable solution architecture
• Experience implementing and integrating enterprise software applications.
• Analyze and evaluate alternative solutions and recommend cost effective and efficient solutions.
• Design and develop data models to support process and data integration.
• Ability to understand Moogsoft event lifecycle.
• Experience with event management and/or monitoring tools.
• Use communication and process skills to understand monitoring alerts/tools to ingest into Event Correlation tool.
• Vast knowledge on software configuration management systems
• Awareness of latest technologies and Industry trends
• Logical thinking and problem-solving skills along with an ability to collaborate.
• Proficient understanding of ITIL practices If interested, kindly attach updated Resume & please fill up below requested details:
Candidate Name (Full Name):
Nationality:
Current location:
Preferred work Location:
Current Salary:
Expected salary:
Official Notice Period:
Vacancy posted 11 days ago
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