retail sales manager (jewellery).
Randstad
Are you passionate about jewellery retail and experienced in driving sales performance, leading teams, and delivering exceptional customer experiences? We are seeking a commercially driven Retail Sales Manager (Jewellery) to oversee retail operations, maximise sales performance, and strengthen the overall business across retail outlets.
Responsibilities
- Develop and execute retail sales strategies to achieve sales targets, revenue growth, and overall business objectives across stores.
- Monitor sales performance, KPIs, conversion rates, average transaction value, and other key metrics to identify opportunities and drive continuous improvement.
- Lead, coach, and motivate store managers and retail teams to strengthen sales capabilities, productivity, customer engagement, and service standards.
- Oversee daily retail operations, ensuring effective manpower planning, inventory management, visual merchandising, and compliance with company policies.
- Deliver exceptional customer experiences by maintaining high service standards, strengthening customer relationships, and supporting clienteling and customer retention initiatives.
- Analyse market trends, customer preferences, and competitor activities to identify growth opportunities and support business planning.
Requirements
- Proven experience in retail sales management, preferably within jewellery, luxury goods, watches, or other premium retail environments.
- Strong commercial acumen with a track record of achieving sales targets, analysing retail KPIs, and improving store performance.
- Excellent leadership, communication, and customer relationship management skills, with the ability to coach teams and drive results in a fast-paced retail environment.
Vacancy posted 20 days ago
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