PHARMACIST, PHARMACY

Organization & Management

• To understand and carry out pharmaceutical care in line with Vision and mission, Core Values, Goals and objective that suit the scope of the Pharmacy services and the hospital.
• To understand the service organization structure.
• To attend meetings held by the services in order to discuss issues and matters pertaining to the operation of the service.
• To check and sign poison purchase orders prepared by the pharmacy purchasing assistant.
• To perform, assists and supervises all activities in the pharmacy including dispensing, sales and supply/ dispensing of medications.
• To contribute to in-service training for healthcare workers and provide counseling on the use and care of prescription drugs to patients.
• To assess the educational needs of all the staffs and provide necessary training. Gives examination to pharmacy staffs and to test and upgrade their skills.
• To ensure that Dangerous Drugs and Psychotropic Drugs are handled, stored and issued according to laws and regulations and hospital policies.
• To issue Psychotropic Drugs to nursing units.
• Responsible in recording and filing of Psychotropic & Dangerous Drugs and to hold the keys of the cupboard.
• To ensure prescription received are screened and interpreted correctly before dispensing.
• To perform medication appropriateness review and validate any medication reconciliation when necessary.
• To check and endorse inpatient orders, outpatient prescription and TTA prescription (prescription intervention).
• To assist the Chief Pharmacist in the evaluation of Staff as required.
• To handle inquiries concerning drug contents, dosages, regimen review errors, storage and disposal.
• To monitor drug therapies for drug interactions, allergies and contraindications.
• To monitor and control inventory to ensure that drugs are available when needed and wastage is minimized.
• To ensure and advises on safe disposal of pharmaceutical products.
• To participate in quarterly and as when needed stock takes.
• To check the prepared roster, verifies staff’s annual leave prior to approval from Chief Pharmacist.
• To involve in identifying lapses/challenges in the services and contributes in solving and decision making and to conduct Root Cause Analysis in case of Medication Error.
• To report and document adverse drug reactions, medication errors.
• Involves in drug inventory procedures, inventory management, purchasing, receiving, drug supplies and medication storage of the services.
• To keep work area tidy and clean.
• To be precise and accurate while dispensing and in case of any error occurred to immediately report to Chief Pharmacist.
• To uphold best practices by using 7R rules - Right drug, right patient, right frequency, right duration, right route, right information and right documentation.

Human Resource and Development

• To take personal responsibility for own professional development and keep up to date with professional change and growth by maintaining mandatory learning hours.
• To participate in the training and orientation of new staff in pharmacy.
• To supervise all pharmacy staffs including: orientation, determining workload and delegating assignments, training, monitoring and evaluating performance.

Policies and Procedures

• To adhere to the hospital policies, procedure, guidelines and work instructions.
• To adhere to all Acts, Laws, Rules and Regulation governing the pharmacy service at all time.
• Liaise and coordinate with Doctors and other services on issues related to Pharmacy Services.

Facilities and Equipment

• To ensure that all equipment in the unit are operating according to procedure.
• To provide assistance / guidance to new staff in using equipment.
• To maintain accurate records of equipment and drugs in the pharmacy.
• To ensure that all equipment are functioning well and service according to PPM schedule.
• To report to Engineering personnel if any faulty and takes necessary action accordingly.
• To ensure maintenance of equipment by proper cleaning, handling and utilization as directed.
• To assist the Pharmacist in Charge in keeping all records and reports of equipment in the pharmacy.

Environmental, Safety and Quality Improvement Activities

• To carry out duties as an employee as stipulated in Occupational Safety and Health Act (Amendments) 2022 and Other Regulations: a) To take reasonable care at work for the safety of yourself and other persons; b) To co-operate with your employer or any other person in the discharge of any duty; c) To wear or use any protective equipment or clothing provided by the employer; d) To comply with any instruction or measure on occupational safety and health.
• Participates actively in any other new service that is introduced by the services.
• Participates in 5S activities and comply with the specified requirements.
• Practices Standard People Practice (SPP) at all times.
• Ensure compliance of Patient safety goals as safety improvement measures recommended by National Patient Safety Goals.
• Policies on patient and family rights are addressed at all times.
• To participate actively and encourages compliance to all policies and Procedures of ISO9001:2015, ISO 14001:2015 and OHSAS 18001:2007, HACCP Netherlands, Malaysian Hospital Accreditation Standards, Joint Commission International Accreditation Standards (JCI) and MPSG.

Additional Duties and Responsibilities in the Specific Areas

• To represent Pharmacy Services in management meetings in case Chief Pharmacist not available.
• To assume supervisory role over pharmacy assistants.
• To source or to replace staffs on night shifts if there is any emergency.
• To be on call on rotation basis and to attend the calls when required.
• To source out medication in case stocks insufficient / emergency requirements during the absence of Chief Pharmacist.
• To be involved in various committees/ activities assigned by management.
• To be involved in Pharmacy Clinical Services.
• Performs any other duties as ordered by the Chief Pharmacist.

Education

• Bachelor Degree in Pharmacy Registered with the Malaysian Board of Pharmacy.
• Possess Poison License.

Knowledge and Experiences

• Working experience in the hospital setting.
• Should demonstrate evidence of internship in hospital setting during his/her undergraduate Degree.

Skills & Competencies

• Analyse and make decision as guided by organizational policies and procedures.
• Liaise with Chief Pharmacist for complex decision.
• Has good communication, counseling and interpersonal skills.
• Reliable, dependable, enthusiastic and self-motivated.
• Willing to train others, and demonstrate ability to prioritize, delegate, and organize work.
• Contribute to team leadership, demonstrate organizational skills and analytical skills where appropriate and ability to work on own initiative.