Global Operation Management Trainee

About the Company

Hello! Welcome to Plaza Premium Group, we're people passionate about 'Making Travel Better'. We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate.

Our promise to you:

• We will respect and value your background and perspectives
• We will work together with integrity
• We will share our incredible pride for job, company and industry

What we ask of you:

• Bring passion to all that you do
• Listen, move fast and think innovatively
• Speak up, have ideas and share them
• Believe in customer service, and treating every person with kindness

Join our family today.

Together, we'll make travel better.

What you'll be doing:

This 18-month Global Management Trainee Programme at Plaza Premium Group is designed to develop the next generation of supervisory leaders in the global traveller hospitality industry. Trainees gain hands-on experience by rotating through different departments, across different countries, from behind-the-scenes roles to customer-facing positions in operations, guest services, and more.

This 360-degree view of the business gives trainees a deep understanding of how the company works under the influence of PPG's culture. In addition to the on-the-job training, trainees also contribute to the company's global projects. This helps them build critical skills such on project management, budgeting, and collaborating across teams. The goal is to equip them with the leadership abilities and global mindset needed to take on supervisory responsibilities within Plaza Premium Group's worldwide network of over 5,800 employees in 30+ countries.

• On-boarding Training: Undergo a comprehensive on-boarding process to familiarise yourself with the company's history, culture, policies, and procedures. Participate in training sessions and workshops to develop a strong foundation in the traveler hospitality industry and the Plaza Premium Group's operations.
• International Rounded Work Experience: Participate in a structured rotation through various departments including supporting departments, revenue-driven operations to gain a broader understanding of our company with hands-on experience.
• Supporting departments such as Finance, Human Resources, Marketing, and Business Development to understand corporate strategies and initiatives.
• Client facing and revenue driven departments such as Customer Service, Lounge Operations, Food & Beverage, Hotels and Guest Relations to experience the core of our business.
• Participate Global Projects: Invite to participate our new exciting global projects at various locations. To learn how business ideas come to live with project management, budgeting concepts and collaboration with cross-functional teams to unlock challenges and deliver results.
• Personal Development Training: Continue to develop yourself around your professional-self, ranging from various form of self-development training workshops, management skills workshops, soft-skills development, project-based task force assignment and mentorship with experienced leaders within the organisation.
• Performance Evaluation: Engage in regular feedback and performance evaluations to track your progress and refine your career path within Plaza Premium Group.

About you:

The ideal candidate should meet the following criteria:

• University graduates (within the last 2 years), aspiring to travel and work to gain global exposure.
• Excellent customer service orientation and interpersonal skills.
• Proficiency in English, additional language is a plus
• Open-minded and adaptable to changing environments.
• Willingness to work shifts, including evenings, weekends, and holidays, as required by airport hospitality business models.
• Flexibility to work in different regions for extended periods.