Customer Service Executive (Work From Home - Sarawak)
MYR 150 per monthSummitnext
We, SummitNext Technologies Sdn. Bhd. , are a BPO and Technology Solutions provider, where innovation meets excellence.
As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as Customer Service Executives , providing unrivalled support to clients within the logistics industry.
Customer Service Executive (Malay & English, Work From Home – Sarawak)
Job Description
- Respond to customer inquiries and obtain customer information in a timely manner through calls, emails, and other contact tools.
- Resolve customer complaints to achieve high customer satisfaction.
- Record and submit customer complaints using the internal system according to the provided SOP.
Job Requirements
- Diploma and above.
- Excellent English and Malay communication skills (written, verbal, listening).
- 1–2 years of BPO experience will be an added advantage.
- Customer-oriented mindset, pleasant interpersonal skills, willing to learn, and a team player.
- Proficiency in office software and computer operation.
- Ability to work in a fast-paced working environment and work under pressure.
- Must be based in Sarawak and able to work from home (stable internet connection required).
Job Type
- Full-time
- Rotational shift
- 5 days a week
Salary
- Basic Salary: RM1,800
- Performance KPI Allowance: Up to RM150 per month
Benefits
- EPF, SOCSO
- Birthday Leave
- Annual Leave, Maternity Leave, Parental Leave, etc.
- Opportunities for promotion
- Professional development
Expected Start Date
- Immediately
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Vacancy posted 5 days ago
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