Export Sales Executive

Job Responsibility

• Prospecting for New Business: Identifying and attracting new clients, generating leads, and developing a sales pipeline.
• Client Relationship Management: Establishing and maintaining strong relationships with customers and carrier contacts.
• Selling Freight Solutions: Designing strategies to sell the companyâs services, which may include cold-calling, telesales, and face-to-face client visits.
• Negotiating and Closing Deals: Quoting pricing, negotiating lanes directly with customers, and managing portfolios to maximize profitability.
• Customer Service: Providing end-to-end shipment cycle communication, supporting clients with complaints, and ensuring optimal service delivery.
• Account Management: Managing daily operations to ensure optimal service delivery to customers.

Education

Job Requirements

• Minimun SPM leval
• Bachelor's degree in Business Administration, Sales, Marketing, Logistics, or a related field is often preferred.

Experience

• Previous experience in sales, preferably in the freight forwarding, logistics, or transportation industry, is highly desirable.
• Demonstrated track record of success in achieving sales targets and building client relationships.

Skills

• Excellent communication skills, both verbal and written, to effectively communicate with clients and colleagues.
• Strong interpersonal skills and the ability to build and maintain relationships with clients and internal teams.
• Negotiation skills to secure profitable deals while ensuring customer satisfaction.
• Problem-solving skills to address client inquiries, concerns, and issues effectively.
• Time management and organizational skills to manage multiple tasks and prioritize effectively.

Knowledge

• Thorough understanding of the freight forwarding and logistics industry, including shipping regulations, transportation modes, and supply chain management.
• Knowledge of international trade practices, customs regulations, and documentation requirements.
• Familiarity with market trends, competitor activities, and industry best practices.
• Understanding of sales principles and techniques, including prospecting, lead qualification, and closing strategies.

Personal Attributes

• Results-oriented mindset with a focus on achieving and exceeding sales targets.
• Motivated, self-starter with the ability to work independently and as part of a team.
• Adaptability and flexibility to thrive in a fast-paced, dynamic work environment.
• Customer-centric approach with a commitment to delivering exceptional service.
• Integrity, professionalism, and a strong work ethic.

Other Requirements

• Valid driver's license and willingness to travel as needed.
• Availability to work flexible hours, including evenings and weekends, to accommodate client meetings and networking events.

Job Benefits

• Working - Monday to Friday (9:00am-5:30pm)
• Lunch Hour : 12:30 - 2:00pm
• Car Allowance
• KPI Incentive
• Lucrative Commission Opportunities
• Opportunity for Career Growth
• Local and Oversea Networking Opportunities
• Dynamic Work Environment
• Company trip and outing
• Career and Personal Improvement Training
• KWSP, SOSOC, EIS
• Medical claim included
• Annual and medical leave shall be in accordance with the prevailing Labour Law

Sales, Marketing, lead qualification , Negotiation, Organizational Skills, Prospecting, Communication, Problem-solving, Time Management, customs regulations