On Site Trainer (East Coast Malaysia)

On Site Trainer (F&B) East Coast Malaysia

This job is an On Site Trainer in East Coast Malaysia for F&B. You might like this job because you get to design, deliver, and evaluate training programs, while collaborating with various stakeholders to enhance skills and compliance.

Full-Time

Job Description

  Position Responsibilities  

• Involved in design, develop, and deliver training programs by assessing employee training needs and develop training plans to meet those needs.
• Use various training methods, including hands-on exercises, lectures, and multimedia presentations, to deliver training content.
• Evaluate the effectiveness of training programs and make recommendations for improvement based on outlet visitation apart from Review and Repair exercise.
• Conduct monthly skill assessment for people promotion exercise and maintain accurate records of employee training, including attendance and test scores.
• Stay current on industry trends and best practices in training and development and collaborate with District Managers, subject matter experts, and other stakeholders to develop and deliver training programs.
• Ensure that training programs are in compliance with relevant laws, regulations, and company policies.
• Perform Training Needs Analysis ( TNA ) ensuring that the content is tailored to meet the specific requirements and needs of each region.
• Assist district managers in recognizing and delivering essential training to enhance knowledge and skills within the outlets.

Job Requirements

  Qualifications & Requirement  

• At least Diploma in Hospitality or any related disciplines or a minimum of 2 years of working experience in a related field.
• Have strong coffee knowledge in coffee quality, sustainability and experience in F&B, food safety, and operations; and hands-on experience making coffee, tea, and other beverages.
• Experienced in Specialty Coffee and having SCA Foundation and Intermediate certifications is an added advantage.
• Experience training and developing employees, including designing and delivering training programs, conducting assessments, and providing feedback.
• Willingness to travel to different locations to provide on-site training and support. 
• Familiar with Microsoft Office including Word, PowerPoint, and Excel.

a Necessity, not a Luxury

Skills

Training And Development

Company Benefits

Employee Discount

Enjoy employee discounts on beverage, merchandise, etc at all outlets across Malaysia.

Employee Perk Programmes

Establishment of corporate benefits to offer exclusive discounts or benefits to each employee.

Health and Wellness

Out-patient care and in-patient care are covered for all employee including ongoing wellness programs & activites.

Job training and continuing education help to fuel employee career growth.

Extension Leave Benefits

Provide more generous with their leave days. We have more than 6 other types of leave!

Additional Info

Experience Level

1 - 3 Years of Experience

Senior Executive

Job Specialisation

Others

Company Profile

ZUS Coffee

For many, coffee is a daily need.

Specialty coffee, however, is often seen as a luxury, something you treat yourself to only on special occasions.

We started ZUS Coffee to change this perception.

With the best quality ingredients, high-level coffee brewing technology and innovative business model, we’re evolving the concept of coffee consumption to make specialty coffee affordable for everyone, everyday.

On Site Trainer (F&B) East Coast Malaysia

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