IT Officer - IT Business Team

Responsibilities

1. Perform a full range of ERP system support and development, including coding, troubleshooting, debugging, enhancements, documentation, testing, and report generation.
2. Analyze and understand business processes across departments to effectively integrate and implement ERP solutions to meet business needs.
3. Provide technical support and assistance to end-users for IT-related issues.
4. Manage and maintain computer systems, software, and applications.
5. Monitor system performance and ensure availability and reliability.
6. Manage user accounts, permissions, and access rights.
7. Provide training and support to users on software and applications.

Minimum Requirements

1. Degree in Computer Science, Information Technology, or a related field.
2. Previous experience in IT support or a similar role.
3. Strong knowledge of computer systems, hardware, and software.
4. Experience in troubleshooting and resolving IT issues.
5. Knowledge of network concepts and protocols.
6. Excellent problem-solving and analytical skills.
7. Good communication and interpersonal skills.

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