Remittance Processing (Fresh Graduate)

This job is for a fresh graduate in remittance processing. You might like this job because you'll verify transactions, resolve discrepancies, and ensure timely payments without impacting service timelines.

RM 3000 - RM 3500

Full-Time

Job Description

• To verify and authorise remittance transactions (MEPS, TT, Demand Draft, CO/Corporate Cheque etc) within stipulated approved limits.
• Comply with exceptions for Callback, Signature Verification and Payment Processing in which respective role needs to be performed independently. To liaise with customers/branches/business units on any discrepancy/doubt in their instructions till resolution.
• Together with the team, to work and target SLA is met at all times.
• To ensure quick action/resolution in managing both internal and external customers’ queries, feedback, and complaints.
• To monitor system availability & escalate promptly to management whenever required and to manage situation such that payment service timelines are not impacted.
• To participate in UAT/Projects as and when required.

Job Requirements

• Preferably at least 1 to 2 years of knowledge and experience in processing/transacting remittances like TT, MEPS, drafts etc.
• Conversant in SWIFT knowledge and provisions, regulations and other guidelines governing remittances.
• Proficient in Microsoft Windows applications – Word, Excel & Power-point.
• Possesses good oral/communication and co-ordination skills; and able to interact well with team members and business units/bankers/customers.
• Resourceful and able to multi-task independently with confidence in time critical environment.
• A self-motivated & pro-active person in managing operational efficiency and promote process improvements.
• A risk-conscious person who ensures internal controls and procedures are complied with closely.
• A meticulous and accurate person with an eye for details.
• A confident, diplomatic, and tactful person in problem resolution and decision making.
• A passionate person with customer-oriented mindset and firm believer of Quality discipline.

Skills

Detail Oriented

Company Benefits

• Health screening
• Medical leave & budget
• Dental/Optical
• Insurance coverage
• Employee Assistance Programme

Varied Leave

• Vacation leave
• CSR leave
• Family leave
• Maternity/Paternity leave
• Adoption leave
• Exam leave
• Career break leave
• Compassionate leave

Holiday Facilities

Recreation Club activities

Experience Level

#NoExperienceNeeded

Entry Level

Job Specialisation

Corporate Finance / Investment

Company Profile

OCBC , Singapore’s longest established bank, we’ve been helping people and businesses get what they want from life since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Embracing technology and creativity to become a future-ready learning organisation. But for all that change, the entire focus of our organisation remains to be Simply Spot On. In everything we do.

And so whether you want innovate needs-based financial services, work in friendly, supportive teams, build lasting value in your community, help people grow their assets, business, and investments, take your learning as far as you can, or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here .

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