Field Service Representative
nalco water, an ecolab company
Company Description Nalco Water, an Ecolab company, is a global leader in water and process management solutions, partnering with customers across diverse industries to support their sustainability and business objectives. With a presence at more than 100,000 customer sites, the company delivers connected chemistry, digital innovation, and deep technical expertise to reduce water and climate impacts while improving operational performance. Its network of over 50,000 connected water performance systems generates more than 90 billion data points each year, enabling powerful insights and actionable recommendations. As part of Ecolab, Nalco Water is aligned with the mission to make the world cleaner, healthier, and safer by providing and protecting what is vital.
Role Description This is a full-time hybrid role for a Field Service Representative based in Johor Baharu, with a mix of on-site customer visits and work from home for planning, reporting, and remote support. The Field Service Representative will install, monitor, and maintain water treatment and process management systems at customer facilities, ensuring consistent performance and compliance with operational and safety standards. Responsibilities include conducting site surveys, performing routine system checks, troubleshooting equipment or process issues, collecting and analyzing water samples, and implementing corrective actions. The role will also involve preparing service reports, maintaining accurate documentation, training customer personnel on safe and efficient system operation, and collaborating with sales and technical teams to identify service improvements and value-added opportunities. The Field Service Representative will be expected to travel within the region as needed and respond to customer service requests in a timely, professional manner.
Qualifications
Role Description This is a full-time hybrid role for a Field Service Representative based in Johor Baharu, with a mix of on-site customer visits and work from home for planning, reporting, and remote support. The Field Service Representative will install, monitor, and maintain water treatment and process management systems at customer facilities, ensuring consistent performance and compliance with operational and safety standards. Responsibilities include conducting site surveys, performing routine system checks, troubleshooting equipment or process issues, collecting and analyzing water samples, and implementing corrective actions. The role will also involve preparing service reports, maintaining accurate documentation, training customer personnel on safe and efficient system operation, and collaborating with sales and technical teams to identify service improvements and value-added opportunities. The Field Service Representative will be expected to travel within the region as needed and respond to customer service requests in a timely, professional manner.
Qualifications
- Technical knowledge and hands-on skills in water treatment systems, chemical dosing equipment, or industrial process systems.
- Ability to perform field diagnostics, troubleshoot mechanical and basic electrical issues, and carry out routine preventative maintenance.
- Strong customer service, relationship-building, and communication skills, with the ability to explain technical concepts clearly.
- Solid organizational and time management skills, including planning site visits, prioritizing tasks, and completing accurate service documentation.
- Comfort with digital tools and data, including using mobile apps, monitoring platforms, and basic data analysis to inform service decisions.
- Diploma or bachelor's degree in engineering, environmental science, chemistry, or a related technical field, or equivalent practical experience.
- Ability to work safely in industrial environments, adhere to EHS guidelines, and promote a strong safety culture at customer sites.
- Willingness to travel within the assigned territory, hold a valid driver's license, and work flexible hours when required for customer needs.
- Previous field service experience in water treatment, manufacturing, or industrial services is an advantage.
- Fluency in written
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Field Service Representative in Johor vacancy
- ...can ALL be ourselves. This is what makes Konecranes a unique place to work. Job Description Role Description: ~ Perform field service jobs as assigned and ensure that job execution results in customer satisfaction as well as in compliance with all safety standards...
Konecranes
Johor9 days ago - ...Job Description As an Associate Technician - Field Services, you will be responsible for effectively performing assigned tasks in a field service setting, some of which will require general datacenter, electrical, mechanical, and/or hydraulic aptitude. You will be...
WeSCO
Johor16 days ago - ...Your Role And Responsibilities In this role, you will execute service work of low to medium complexity according to work instructions... ...operational improvement and address pain points. Performing field service tasks, identifying technical issues, and analyzing them...
Abb
Johor9 days ago - ...Serve as the frontline ambassador delivering premium customer service for both Malaysia and Singapore customers. Handle walk-in enquiries and servicing requests related to cross-border cards, accounts and banking services. Achieve First-Visit Resolution by resolving...
Maybank
Johor17 days ago - We’re looking for someone yang ada interest dalam sales dan ready untuk grow bersama team kami. What you’ll get: • Flexible working schedule • Basic salary + performance commission • Career growth opportunity • Training provided What we’re looking for: • Age 20 & above...
- ...you have a passion for helping people and delivering outstanding service? If you’re a strong communicator who thrives under pressure and... ...WFH (1 month) Qualifications Bachelor’s Degree in any field Taiwanese & English proficiency (spoken & written) Minimum...
savior artigos texteis lda
Johor9 days ago - ...better. Thank you for your interest in continuing to grow your Cummins career! We are looking for a talented Power Generation Field Service Technician, Level II to join our team in Johor Bahru, Malaysia. This will be following Onsite work model. Diagnoses and completes...
cummins asia pacific
Johor19 days ago - ...Johor Bharu Posted Date: Jun 5 2026 As a Senior Medical Representative, you will play a pivotal role in driving access, adoption, and... ...internal SOPs. Ensure accurate recording and reporting of field activities, insights, and customer engagements. Qualifications...
- ...Prepare and submit customer feedback and market insight. Work closely with the internal team to ensure timely delivery and service quality. Represent the company in a professional manner and uphold the company's reputation in the market. Job Requirements &...
- ...moments for every guest we serve. If you are passionate about service, food, and being part of a growing team with high standards, we... ...on the restaurant floor. Service Crew members are expected to represent the brand professionally, anticipate guest needs, and contribute...
- ...timely records of sales activities, customer interactions, and field performance reports. Qualifications Bachelor's degree in... .... Possess own transport. Why Join Us Opportunity to represent leading oral health brands under Pharmaniaga's portfolio....
pharmaniaga berhad
Johor1 day ago - ...competitors/customers. Sales experience in Consumer Goods preferred ~ Demonstrate good working knowledge in assigned territories/products/services and strong selling skills ~ Demonstrate strong communication and negotiation skills ~ Demonstrate basic research and...
DKSH
Johor3 days ago - ...portfolios with the CCL Managers + team. To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in close collaboration with the CCL. What we would like you to bring Minimum 2–5 years of proven experience in...
Kuehne + Nagel - Logistics Business
Johor17 days ago - ...full-time hybrid role for a Medical Sales Representative based in Central & Southern region, with... ..., and provide excellent customer service. Responsibilities include achieving sales... ...environment. Bachelor's degree in a related field such as Life Sciences, Pharmacy,...
medicell pharmaceutical
Johora month ago - MAIN DUTIES 1. Attend to customers via WhatsApp, Meta Messenger, and other online platforms. Assist customers in making informed choices by building their confidence, offering suggestions and recommendations. 2. Attend to customers via WhatsApp call when required. 3....
- ...of a fun team – winning is fun. We are looking forward to a Field Service Engineer, Power Distribution in Eaton's electrical business,... ...in equipment operation and maintenance responsibilities H. Represents the company in a customer support role and is responsible for...
Eaton
Johor18 days ago MYR 12 per hour
...members to join our new Korean restaurant! ✔️ Pay: RM12/hour ✔️ Location: SKS City Mall ✔️ Job: Serving customers / basic floor service We are looking for energetic and responsible team members to join our growing Korean restaurant team. Friendly working environment...- ...over two decades of collaboration with Medical Specialists in fields such as Geriatrics, Anti-Ageing, Preventive Cardiology, and Dermatology... ...c ations Strong C o mmunication and Customer Service skills to build meaningful connections with clients and address...
nutrawell sdn bhd
Johora month ago - ...significant greenfield industrial development project in Johor, Malaysia. We are seeking an experienced and highly capable Owner's Representative / Client-Side Project Manager to act on behalf of the business throughout the design, construction, commissioning, and delivery...
Trisco Foods
Johor7 days ago - Key Responsibilities: - Ensure every car has an opened job card - Assign the right technician to the correct job - Make sure all required parts and tools are complete before work starts - Order parts when needed - Prepare quotations for parts and Labour charges - Communicate...
- Location: Taman Rinting / Johor Jaya Key Responsibilities: - Troubleshoot vehicle engine and mechanical/electrical fault - Repair or replace faulty parts (engine components, transmission, suspension, etc.) - Troubleshoot battery, wiring, lighting, and electronic controls...
- ...guests is having a great experience by being welcoming and polite. - Welcome customers. - Provide general information about our services. - Dispatch the calls when required. - Manage the cashier and sales transactions. - Ensure the venue is neat, clean, and tidy....
- ...end-to-end customer shipments, ensuring operational excellence, service quality, and compliance with DHL Global Forwarding standards. The... ...Diploma or Degree in Logistics, Supply Chain, or related field. Minimum 2 years of experience in airfreight or logistics/...
DHL Express (Malaysia) Sdn Bhd
Johor2 days ago - -Provide timely and accurate job updates to meet client expectation -Manage workload effectively to ensure service quality -Use dashboards to track tasks, ensure transparency, and meet KPIs -Deliver accurate and timely reports to clients -Prepare and...
- ...Role: Service Engineer Location: Taman Molek, Johor Full/ Part-time: Full time Build a career with confidence Carrier Global... ...required. Maintains effective communications with customers and field team members to better understand support requirements....
Carrier
Johor17 days ago - ...Europe, the Middle East, and America, through export-standard engineering and manufacturing capabilities. The company are seeking a Service Manager to lead after-sales and maintenance operations and repair for diesel generator systems and associated electrical equipment...
- ...mencari tempat untuk bekerja. Dengan pelbagai insentif menarik yang telah disediakan oleh kami kepada semua yang bakal bersama kami. SERVICE ADVISOR ( PENASIHAT SERVIS)- kekosongan untuk 1 orang - Berumur 20 tahun ke atas - Pengalaman lebih 1-2 tahun dalam jawatan yg...
- The incumbent is to manage trucking services for clients – both Domestic and International Road Freight. Job Responsibilities:... ...incumbent to meet these requirements: At least Diploma in any field. With minimum 2 years' experience in freight forwarding...
DHL Global Forwarding
Johor17 days ago - ...inspect tools, equipment, or machines. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review...
sheraton hotels & resorts
Johor17 days ago - Job Highlights Regional Market Leadership: Drive strategic business growth and lead high-visibility manufacturing projects across key Southeast Asian markets and China. End-to-End Project Ownership: Command critical New Product Introduction cycles directly from the...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Field Service Representative. Be the first to apply!
