DevOps Application Support Engineer (Linux, Shell Scripting, Openshift)

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DevOps Application Support Engineer(Linux, Shell Scripting,Openshift)

Witha global team of5600+ IT professionals, DHL IT Services connects people andkeepsthe global economy running by continuously innovating and creating sustainable digital solutions .We work beyond global borders and push boundaries across all dimensions oflogistics .You can leave your mark shaping the technologybackbone of the biggestlogisticscompanyofthe world. Our offices in Cyberjaya, Prague, and C hennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.

At IT Services, we are passionate abouttechnology.OurGCDBteam is continuously expanding.No matter your level ofDevOps Application Support Engineerproficiency, you can always grow within our diverseenvironment.

#DHL #DHLITServices#GreatPlace

Growtogether

Timely delivery of DHL packages around the globe in a way thatensures customerdataare secureis in the core ofwhat we do. You will providesecond/third level day-to-day operation support,and help investigate and resolve incidents, which were not resolvedinlower support levels. Sometimes, issues might gettrickyand this is where cooperation on troubleshooting with other IT support teams and specialists will come into play. When it comes to firmware bugs,vulnerabilitiesand other issues related to our technologies, communicating with our vendors is key.

Forany issues relatedtotelecommunication/security systems withintheDHL Groupenvironment, you areour superhero. The same applies when it comes to managing,proposingand implementingallnecessary changes to production security devices in all IT Services DataCenters and premises,providing global availability to keyDHL Groupservices.

Last but not least,securitytechnologies associated withFirewalls, Load Balancers, VPNs, Proxies,Azureand Google Cloudareallin your support league.

As a DevOps Application Support Engineer , having Linux, Shell Scripting,Openshift is a huge plus.Very goodknowledge of Splunk,CI/CD pipeline(Jenkins/GithubActions)and Dynatrace will also be an integral part of this role.This role also needto supportGCDB shiftweeklyschedule(on-call,morning,afternoonandnight shifts).

You are atechnologyaficionado,thereforeyou have a good understanding ofprograming,applicationmonitorandproblem-solvingskills.Youare able towork independently prioritize and organize your tasks undertime and workload pressure.Working in a multinational environment,you can expect cross-region collaborationwith teams around the globe,thus being advanced in spoken and written Englishwill be certainly useful.

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Outpatient (unlimited) and inpatient medical coverage for employees.
• Personalized flexi benefit plan for you and your family.
• Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones.
• Modern offices with free parkingspace.

Great Team

Hi, my name isSimonLiu andI'ma team manager. I started my careeratDHL IT Services back in2020, when I took a roleas SeniorArchitectin theGO2team. Gaining morehands-onexperience withnew technologyhas always fascinated me, so I moved to theGCDBteam. From there, I moved fast through the company ladder andsoon landed aPricinpleArchitectrole. In2026, Imoved to amanagement role, beingGCDB TM.Together with thestrong supportof a multinational & diverse team, we are working on our common ambition -technology. Looking forward to having you onboard!

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteranstatusor any other protected characteristic.