Customer Service Executive

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Why Join Us:
We are a leading real estate company committed to providing exceptional service and value to our clients. Our team fosters a positive and collaborative work environment, encouraging innovation and growth. We prioritize customer satisfaction and professional development, offering a dynamic workplace that supports career advancement.

 

What We Provide to You:
1. Attractive Daily & Monthly Incentives
2. Generous Monthly Allowance
3. Annual Performance-Based Bonus
4. 5-Day Work Week
5. Positive and Collaborative Working Environment
6. Excellent Career Growth & Development Opportunities

What You Need to Do:
1. Conduct warm call prospecting with existing customers. Comprehensive training will
be provided, and no sales are required.
2. Efficiently manage administrative tasks to support the team.
3. Accurately enter and maintain relevant details in the company database.
4. Demonstrate flexibility and willingness to take on tasks beyond the usual job scope.

What You Need to Bring:
1. Minimum of 6 months of experience in customer service, call center, or a related field.
2. Strong interpersonal skills with a positive and proactive attitude.
3. Ability to start immediately is a significant advantage.

Join our vibrant real estate sales team as a Customer Service Representative, where you’ll thrive in a supportive environment with abundant opportunities for professional growth and development!

Your application will include the following questions:

Which of the following languages are you fluent in?

What's your expected monthly basic salary?

Which of the following Microsoft Office products are you experienced with?

How many years' experience do you have as a Customer Service Executive?

Do you have customer service experience?

How would you rate your English language skills?

Have you worked in a call centre before?

Company Overview:

We are a rapidly expanding real estate company based in the vibrant Klang Valley region of Malaysia. We specialize in providing institutional and individual investors with comprehensive market research, consultancy services, and a robust business platform to access exceptional investment opportunities directly from developers. With our in-depth knowledge and expertise in the property market, we are dedicated to facilitating and advising both foreign and local investors in their property purchases, while offering professional assistance in dealing with developers and financial institutions.

Our range of services encompasses market research, consultancy, and brokerage services tailored to meet the unique needs of our diverse clientele. We provide the following key services:

Comprehensive Market Research: We conduct thorough market analysis to identify emerging trends, potential investment hotspots, and promising property developments.Consultancy Services: Our experienced team of consultants offers expert advice, strategy formulation, and investment recommendations to assist clients in achieving their investment goals.Business Platform: Through our established network and strong relationships with developers, we provide direct access to exclusive investment opportunities that offer attractive returns.Personalized Assistance: We offer individualized attention to investors at every step of the investment journey, including property tours, negotiation support, and guidance during the legal and financial processes.

Clientele:

Our diverse client base includes institutional investors, retail investors, and high net worth individuals, both local and foreign. We cater to the unique requirements of each client, providing tailored solutions to help them achieve their investment objectives. Whether it's a first-time investor or a seasoned player in the market, we are committed to delivering exceptional service and creating long-lasting relationships.

Employee Focus and Standards:

At Klang Valley Real Estate Group, we attribute our success to our dedicated and professional team. We foster an inclusive and collaborative work environment that encourages growth, innovation, and excellence. We prioritize ongoing training and development opportunities to ensure our staff remains up-to-date with industry trends and best practices. By maintaining high morale and adhering to stringent standards, we consistently deliver outstanding service to our clients.

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What can I earn as a Customer Service Executive

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