IT Support Engineer Job Description Template
Our company is looking for a IT Support Engineer to join our team.
Responsibilities:
- Handling and supporting query raised by Jr Engineer and guide them accordingly;
- Ensuring all the server Backup is in place and troubleshoot if required;
- Monitoring and Patching all the server;
- Troubleshooting and Resolving query of Networking device and maintaining backup and report;
- Reporting and maintaining Network diagrams and all the documentation of clients;
- Understand and resolve client query as per SLA;
- Willing to work at any stage in organization;
- Ensure 100% up time of server;
- Hardware.
Requirements:
- Should be graduate of IT or any 4-year related courses;
- Should know how to handle concerns on hardware and software; know basic troubleshooting and basic networking;
- Virtual Server;
- Computer Hardware Troubleshooting;
- Linux;
- Fresh graduates are welcome to apply;
- Multiservice provider software like Autotask;
- Any Graduate – Any Specialization • Certification: MCSE Additional: CCNA, CCNP, CCIE R and S (Optional);
- Willing to be trained;
- Microsoft office Suite;
- Willing to do field work;
- MFP Printer;
- Window Power Shell or any other scripting command VB Python etc;
- Microsoft office 365;
- Window Server 2012.