Housekeeping Attendant

Housekeeping Attendant Job Description Template

Our company is looking for a Housekeeping Attendant to join our team.

Responsibilities:

  • Provide excellent guest service;
  • Makes monthly closing of Laundry expenses and provision of same;
  • Coordinates and controls all traffic of documents and people within the department. Does releases linen of Laundry daily;
  • Control makes monthly Lost and Found and donations;
  • Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time;
  • Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and team work;
  • Replaces (a) Laundry Attendant in case of holidays, days off or absences;
  • Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision;
  • Check the uniforms and send for c leaning and / or repair;
  • Makes daily guest clothing release of guests that use the laundry service;
  • Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified d by the hotel brand standards.

Requirements:

  • The job requires Female applicants only;
  • Good interpersonal skills;
  • Candidates must have at least Vocational Diploma / Short Course Certificate;
  • Minimum of 1 years working experience is required for this position;
  • Good oral and written communication;
  • Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office;
  • organizing and planning;
  • Minimum of 2 years working experience is required for this position;
  • Physical mobility and stamina;
  • Previous guest service and/or housekeeping experience;
  • Professional and polite;
  • High school diploma, preferred;
  • Ability to Follow Instructions;
  • Flexible work hours;
  • Ability to work with little or no supervision while meeting high-performance standards.