Industrial Relations Director

The Director of Industrial Relations establishes and maintains satisfactory labor-management relations, interprets the collective bargaining agreements, administers grievance procedures including arbitrations, and assists all levels of management on labor matters. Directs and oversees a company’s labor relations programs, policies, and procedures. Being a Director of Industrial Relations demonstrates expertise in a variety of the field’s concepts, practices, and procedures. Requires a bachelor’s degree in a related area. In addition, Director of Industrial Relations typically reports to top management. The Director of Industrial Relations manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. Working as a Director of Industrial Relations typically requires 5+ years of managerial experience.

Industrial Relations Director Job Description Template

Our company is looking for a Industrial Relations Director to join our team.

Responsibilities:

  • Improve opportunities and drive change;
  • Bring about new Travel content;
  • Communicate with our sales and marketing teams on specific products and their promotional methods;
  • Monitor sales performance, coordinating with teams to achieve targets as contracted by the airlines;
  • Serve as a key liaison to the Travel product providers;
  • Coordinate with ticketing and support teams on the introduction of new products and its ticketing requirements;
  • Develop unique travel products by identifying current needs and potential opportunities by analyzing markets and proposing opportunities to providers;
  • Work closely with the leadership teams to identify and prioritize opportunities for growth;
  • Negotiate better deals with the airlines;
  • Establish proper workflows with the support and sales teams, with scope to grow revenues and increase ROI.

Requirements:

  • Recognition from a DOT-recognized Travel and Tour Operator Management course (e.g. a Bachelor of Science in Tourism Management);
  • At least 5 years of experience in the Travel industry;
  • At least 5 years of managerial experience in Travel/Tour agency operations;
  • Excellent communication skills;
  • Confident in any Global Distribution System;
  • Strong relationships with local Travel vendors.