IT Automation Engineer

IT Automation Engineer Job Description Template

Our company is looking for a IT Automation Engineer to join our team.

Responsibilities:

  • First Line Technical support (12 hour day and night shift);
  • Thoroughly and accurately document details of all internal and customer interactions;
  • Develop relationships cross functionally to drive overall service improvement and Key Performance Index (KPI) for the department.

Requirements:

  • Fundamental knowledge in client-server and application-database interaction;
  • Must have a Bachelor degree in Information Technology or related field;
  • Willing to work as First Line Technical support (12 hour day and night shift).