Customer Service Associate Job Description Template
Our company is looking for a Customer Service Associate to join our team.
Responsibilities:
- Match supply and demand: Monitor Lalamove daily operations activities and pro-actively engage driver to ensure a maximum fulfillment rate;
- Understand and follow the company procedures: Provide accurate, valid and complete information by using the right methods/tools.
Requirements:
- Attentive and very eager to learn;
- Above average English communication skills;
- Must be self-confident and self-motivated;
- Telephone skills;
- Good presentation skills;
- Good verbal and written communication skills;
- Knowledgeable in the use of office productivity tools;
- Ability to communicate with vendors, clients, peers, and management;
- organizing and planning;
- 18 years old At least High school Graduate;
- Competitive Salary Package (14K 18K);
- At least 1 year of customer service experience in a call center environment;
- Communication skills;
- Exciting Performance Bonuses;
- Ability to learn new technologies.